{"id":132054,"date":"2024-04-25T21:08:18","date_gmt":"2024-04-25T19:08:18","guid":{"rendered":"https:\/\/factorialhr.com\/blog\/?p=132054"},"modified":"2025-06-06T09:38:36","modified_gmt":"2025-06-06T07:38:36","slug":"california-workplace-violence-law","status":"publish","type":"post","link":"https:\/\/factorialhr.com\/blog\/california-workplace-violence-law\/","title":{"rendered":"California Workplace Violence Law: Guide"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Workplace violence is being increasingly recognized as a <\/span><b>significant threat to employee health and organizational stability<\/b><span style=\"font-weight: 400;\">. If a company fails to address this threat, both proactively and reactively, then it can have a huge impact on <\/span><b>productivity and morale<\/b><span style=\"font-weight: 400;\">. It can also create a great deal of <\/span><b>reputational damage<\/b><span style=\"font-weight: 400;\">, both in the eyes of customers and employees. To help businesses in The Golden State address this issue, California is implementing a new bill known as the <\/span><b>California workplace violence law<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">So, what is this new law exactly, and how can employers prepare for it?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here\u2019s <\/span><b>everything that you need to know<\/b><span style=\"font-weight: 400;\">, including a breakdown of the <\/span><b>requirements of this new legislation<\/b><span style=\"font-weight: 400;\">, tips to help you create a <\/span><b>workplace violence prevention plan<\/b><span style=\"font-weight: 400;\">, and <\/span><b>best pratices to help you comply with these upcoming employer obligations<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><a href=\"#What\">What Is Workplace Violence?<\/a><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><a href=\"#Law\">What Is The California Workplace Violence Law?<\/a><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><a href=\"#Employee\">Employee Rights and Protections Under the California Workplace Violence Law<\/a><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><a href=\"#Employer\">Employer Obligations Under The California Workplace Violence Law<\/a><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><a href=\"#Plan\">How to Develop a Workplace Violence Prevention Plan<\/a><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><a href=\"#Strategies\">Workplace Violence Intervention Strategies<\/a><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><a href=\"#Factorial\">How Can Factorial\u2019s Complaints Channel Help?<\/a><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/factorialhr.com\/templates\/workplace-stress-survey\"><span style=\"font-weight: 400;\">Gain insight into your workforce and target employee stress with our workplace stress survey<\/span><\/a>\u00a0\ud83d\ude80<span style=\"font-weight: 400;\">\u00a0 <\/span><span style=\"font-weight: 400;\">\u00a0<\/span><\/li>\n<\/ul>\n<p><a href=\"https:\/\/factorialhr.com\/request-demo\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"aligncenter wp-image-130408\" src=\"https:\/\/factorialhr.com\/wp-content\/uploads\/2024\/03\/02145649\/factorial-demo-banner-value-300x103.jpg\" alt=\"factorial hr software demo\" width=\"757\" height=\"260\" srcset=\"https:\/\/factorialhr.com\/wp-content\/uploads\/2024\/03\/02145649\/factorial-demo-banner-value-300x103.jpg 300w, https:\/\/factorialhr.com\/wp-content\/uploads\/2024\/03\/02145649\/factorial-demo-banner-value-768x263.jpg 768w, https:\/\/factorialhr.com\/wp-content\/uploads\/2024\/03\/02145649\/factorial-demo-banner-value.jpg 800w\" sizes=\"(max-width: 757px) 100vw, 757px\" \/><\/a><\/p>\n<h2><b><a name=\"What\"><\/a>What Is Workplace Violence?<\/b><span style=\"font-weight: 400;\">\u00a0<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Workplace violence is any <\/span><b>act or threat of physical violence, harassment, intimidation, or other threatening disruptive behavior that occurs at work or on duty<\/b><span style=\"font-weight: 400;\">. It can range from threats and verbal abuse to physical assaults and even homicide, and affect and involve <\/span><b>employees, clients, customers, and visitors<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><b>Examples of workplace violence include<\/b><span style=\"font-weight: 400;\">:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>An attempt to inflict physical injury upon an employee<\/b><span style=\"font-weight: 400;\">. This includes hitting, shoving, pushing, or attacking someone physically in any way during work hours or on work premises.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Expressing intentions to inflict harm<\/b><span style=\"font-weight: 400;\">, whether verbally, in written form, or through gestures.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Actions that inflict emotional or mental stress<\/b><span style=\"font-weight: 400;\">, such as threats, obscene phone calls, or an intimidating presence.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Intentional and wrongful physical contact<\/b><span style=\"font-weight: 400;\"> with a person without their consent that results in injury.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Engaging in behavior that creates a hostile work environment<\/b><span style=\"font-weight: 400;\">, such as bullying or sexual harassment.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Stalking or repeated unwanted attention <\/b><span style=\"font-weight: 400;\">from a colleague or supervisor that causes fear or safety concerns.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Insults, swearing, or shouting<\/b><span style=\"font-weight: 400;\"> at colleagues, subordinates, or superiors in a threatening manner.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Intentionally damaging property<\/b><span style=\"font-weight: 400;\"> as a form of intimidation or aggression toward others.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Bringing or using unauthorized weapons on work premises<\/b><span style=\"font-weight: 400;\"> as a means of coercing or harming others.<\/span><\/li>\n<\/ul>\n<h3><b>What Is The Impact of Workplace Violence?<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Aside from the obvious impact in terms of physical harm, <\/span><b>workplace violence can have a number of negative effects<\/b><span style=\"font-weight: 400;\">, both on the <\/span><b>victim <\/b><span style=\"font-weight: 400;\">and on the <\/span><b>workplace as a whole<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This includes:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Psychological trauma<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Increased absenteeism<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Decreased productivity<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Strained employee relationships<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Heightened stress levels<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Increased turnover rates if employees feel unsafe or unsupported in their work environment<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Damage to the company&#8217;s reputation<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Damage to the employer brand and difficulties in attracting and retaining top talent<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The potential loss of business opportunities\u00a0<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">As a result of all the above, it\u2019s essential for employers to <\/span><b>implement measures to identify and address potential cases of workplace violence<\/b><span style=\"font-weight: 400;\">. Plus, aside from the <\/span><b>upcoming legal requirements<\/b><span style=\"font-weight: 400;\"> relating to the California workplace violence law, proactively addressing this issue will help you <\/span><b>safeguard the physical and mental well-being of your employee<\/b><span style=\"font-weight: 400;\">s and nurture a <\/span><b>positive and productive work environment<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<h2><b><a name=\"Law\"><\/a>What Is The California Workplace Violence Law?<\/b><span style=\"font-weight: 400;\">\u00a0<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">California is known for its <\/span><b>progressive laws<\/b><span style=\"font-weight: 400;\">, especially those relating to <\/span><a href=\"https:\/\/factorialhr.com\/blog\/california-employment-laws\/\"><span style=\"font-weight: 400;\">employment<\/span><\/a><span style=\"font-weight: 400;\">. Notable <\/span><b>labor laws in the state<\/b><span style=\"font-weight: 400;\"> include:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/factorialhr.com\/blog\/overtime-pay-california-law\/\"><span style=\"font-weight: 400;\">Overtime pay laws<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The <\/span><a href=\"https:\/\/factorialhr.com\/blog\/california-pay-transparency-law\/\"><span style=\"font-weight: 400;\">California Pay Transparency Law<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The <\/span><a href=\"https:\/\/factorialhr.com\/blog\/california-minimum-wage\/\"><span style=\"font-weight: 400;\">California minimum wage<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Laws regulating <\/span><a href=\"https:\/\/factorialhr.com\/blog\/california-state-holidays\/\"><span style=\"font-weight: 400;\">California state holidays<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The <\/span><a href=\"https:\/\/factorialhr.com\/blog\/family-and-medical-leave-act-california\/\"><span style=\"font-weight: 400;\">Family and Medical Leave Act California (FMLA)<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/factorialhr.com\/blog\/california-bereavement-leave\/\"><span style=\"font-weight: 400;\">Bereavement leave<\/span><\/a><span style=\"font-weight: 400;\"> laws<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The <\/span><a href=\"https:\/\/factorialhr.com\/blog\/california-warn-act\/\"><span style=\"font-weight: 400;\">California WARN Act<\/span><\/a><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">In terms of<\/span><b> workplace violence<\/b><span style=\"font-weight: 400;\">, California is in the process of enacting a <\/span><b>new Senate bill<\/b><span style=\"font-weight: 400;\">. This bill is <\/span><b>SB 553<\/b><span style=\"font-weight: 400;\">, more commonly referred to as the <\/span><b>California workplace violence law<\/b><span style=\"font-weight: 400;\">, and it will come into effect on <\/span><b>July 1, 2024<\/b><span style=\"font-weight: 400;\">.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This groundbreaking piece of legislation aims to <\/span><b>protect employees, contractors, volunteers, customer, and other workplace visitors from acts of violence in the workplace<\/b><span style=\"font-weight: 400;\">. All employers in California must comply with the requirements of this new legislation. These requirements include <\/span><b>developing and implementing a workplace violence prevention plan<\/b><span style=\"font-weight: 400;\"> that meets specific guidelines, <\/span><b>responding to reports of workplace violence<\/b><span style=\"font-weight: 400;\">, and maintaining a <\/span><b>log of workplace violence incidents<\/b><span style=\"font-weight: 400;\">. Failing to meet these requirements could result in potential <\/span><b>legal and financial penalties<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The California workplace violence law will work alongside <\/span><b>2 other key laws in the state<\/b><span style=\"font-weight: 400;\">, namely the <\/span><a href=\"https:\/\/www.dir.ca.gov\/dosh\/WorkersPage.htm#:~:text=The%20California%20Occupational%20Safety%20and,each%20day%20safe%20and%20healthy.\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">California Occupational Safety and Health Act<\/span><\/a><span style=\"font-weight: 400;\"> (Cal\/OSHA) and <\/span><a href=\"https:\/\/leginfo.legislature.ca.gov\/faces\/billTextClient.xhtml?bill_id=201520160AB2888\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Assembly Bill 2888<\/span><\/a><span style=\"font-weight: 400;\">, which allow employers to seek <\/span><b>restraining orders to protect employees from credible threats of violence<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<h2><b><a name=\"Employee\"><\/a>Employee Rights and Protections Under the California Workplace Violence Law<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Before we break down your obligations as an employer under the new California workplace violence law, let\u2019s take a look at the <\/span><b>employee rights and protections offered by this groundbreaking initiative<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Specifically, according to the California workplace violence law, <\/span><b>employees in the state have a right to<\/b><span style=\"font-weight: 400;\">:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>A safe work environment<\/b><span style=\"font-weight: 400;\"> that is free from violence, threats, and intimidation.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Report incidents of workplace violence<\/b><span style=\"font-weight: 400;\"> without fear of retaliation.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Access internal confidential channels<\/b><span style=\"font-weight: 400;\"> to report incidents of workplace violence.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Protection from employer retaliation<\/b><span style=\"font-weight: 400;\"> in the event they report incidents of workplace violence or participate in investigations.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Receive training on workplace violence<\/b><span style=\"font-weight: 400;\">, including the identification of potential risks and the proper actions to take in response to incidents.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Access information on the risks associated with their specific workplace<\/b><span style=\"font-weight: 400;\">, including any past incidents, and the measures that the employer put in place to address said incidents.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Be involved in developing and implementing safety plans and procedures<\/b><span style=\"font-weight: 400;\"> related to workplace violence.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Access emergency response procedures<\/b><span style=\"font-weight: 400;\"> and expect prompt and effective action in response to a reported claim of violence.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Access counseling and other support services<\/b><span style=\"font-weight: 400;\"> if they have been affected by workplace violence.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Seek workplace violence restraining orders<\/b><span style=\"font-weight: 400;\"> (WVROs) to protect them from credible threats or actual violence.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Consult with a lawyer or union representative<\/b><span style=\"font-weight: 400;\"> if they are concerned about workplace violence.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>File a complaint with state or federal agencies<\/b><span style=\"font-weight: 400;\"> if their rights under the California workplace violence law are violated.<\/span><\/li>\n<\/ul>\n<h2><b><a name=\"Employer\"><\/a>Employer Obligations Under The California Workplace Violence Law<\/b><span style=\"font-weight: 400;\">\u00a0<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">According to the California workplace violence law, <\/span><b>employers in the state mus<\/b><span style=\"font-weight: 400;\">t:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Establish, implement, and maintain a <\/span><b>written workplace violence prevention plan<\/b><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Maintain a log of all incidents of workplace violence<\/b><span style=\"font-weight: 400;\"> even if the incident did not result in injury. This log must include information on every workplace violence incident, based on employee statements, witness statements, and investigation findings. Incident information <\/span><b>must include the following<\/b><span style=\"font-weight: 400;\">:\u00a0<\/span>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Incident date, time, and location.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">A detailed description of the incident.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Who committed the violence.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">The circumstances at the time of the incident.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Where the incident occurred.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Specific incident characteristics, such as physical attacks, weapon involvement, threats, sexual assault, animal incidents, or other events.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">What the consequences of the incident were, including any law enforcement involvement.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">What steps were taken to protect employees from further threat or hazards.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Who completed the log, including their name, job title, and the date completed.\u00a0<\/span><\/li>\n<\/ul>\n<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Provide effective training to educate employees on workplace violence<\/b><span style=\"font-weight: 400;\">. Training materials must be easy to understand and match the workers\u2019 education, reading skills, and language. This training, which must be undertaken on an annual basis, must train employees on:<\/span>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">The workplace violence prevention plan, including how to access it, and how to participate in its development and implementation.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">How to report workplace violence incidents without fear of retaliation.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Job-specific violence hazards and preventive measures.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">The purpose of the violent incident log and how to obtain related records.<\/span><\/li>\n<\/ul>\n<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Maintain records of identified workplace violence incidents and risks<\/b><span style=\"font-weight: 400;\"> for a period of 5 years, including investigative and corrective actions.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Maintain records of all workplace violence training<\/b><span style=\"font-weight: 400;\"> for a period of 5 years.<\/span><\/li>\n<\/ul>\n<h2><b><a name=\"Plan\"><\/a>How to Develop a Workplace Violence Prevention Plan<\/b><span style=\"font-weight: 400;\">\u00a0<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">As we mentioned earlier in this post, perhaps the <\/span><b>most notable employer obligation<\/b><span style=\"font-weight: 400;\"> under the new California workplace violence law is <\/span><b>establishing, implementing, and maintaining a written workplace violence prevention plan<\/b><span style=\"font-weight: 400;\">.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">So what should this document include?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">According to the specific requirements of the California workplace violence law, this <\/span><b>workplace violence prevention plan must include<\/b><span style=\"font-weight: 400;\">:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The names of the people responsible for its implementation.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Effective procedures for employee involvement in developing and implementing the plan.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Procedures for employers to handle and respond to reports of workplace violence, while ensuring no retaliation against the reporting employee.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Procedures to ensure compliance from employees, including supervisors.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Procedures to communicate with employees regarding workplace violence matters.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Emergency response protocols.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Training provisions.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Procedures to identify and evaluate workplace violence hazards that include inspections with the following frequency:<\/span>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">When the plan is first set up.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Periodic evaluations.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">After violent incidents.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Whenever a new hazard becomes known.<\/span><\/li>\n<\/ul>\n<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Procedures to correct workplace violence hazards that have been identified and evaluated.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Post-incident response and investigation procedures.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Mechanisms that ensure the plan is reviewed:<\/span>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Annually.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">When a deficiency is observed or becomes apparent.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">After a workplace violence incident.<\/span><\/li>\n<\/ul>\n<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Any other procedure necessary for employee health and safety as required by the <\/span><a href=\"https:\/\/www.dir.ca.gov\/oshsb\/oshsb.html\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Occupational Safety &amp; Health Standards Board<\/span><\/a><span style=\"font-weight: 400;\">.\u00a0<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Aside from the above, employers also need to <\/span><b>make sure that all employees have access to this document<\/b><span style=\"font-weight: 400;\">. They must also periodically review this plan and ensure that employees receive a copy each time it is updated.<\/span><\/p>\n<h2><b><a name=\"Strategies\"><\/a>Workplace Violence Intervention Strategies<\/b><span style=\"font-weight: 400;\">\u00a0<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Ok, so far so good. We\u2019ve seen what the new California workplace violence law is, what rights employees have, and the employer obligations that you must meet. Let\u2019s take a look now at some <\/span><b>best practices to help you create a workplace environment that is free from violence<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here\u2019s <\/span><b>everything you need to know<\/b><span style=\"font-weight: 400;\">!<\/span><\/p>\n<h3><b>Create a Clear Anti-Violence Policy<\/b><span style=\"font-weight: 400;\">\u00a0<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Aside from creating a workplace violence prevention plan, it\u2019s also a good idea to <\/span><b>create a concise anti-violence policy<\/b><span style=\"font-weight: 400;\"> so that your <\/span><b>standards and expectations<\/b><span style=\"font-weight: 400;\"> are clear. You can include this policy in your <\/span><a href=\"https:\/\/factorialhr.com\/blog\/employee-handbook\/\"><span style=\"font-weight: 400;\">employee handbook<\/span><\/a><span style=\"font-weight: 400;\"> or <\/span><a href=\"https:\/\/factorialhr.com\/blog\/employee-self-service-portal\/\"><span style=\"font-weight: 400;\">employee portal<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><b>Make sure your anti-violence policy clearly states<\/b><span style=\"font-weight: 400;\">:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Your standards for how employees must conduct themselves whilst at work.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Your zero-tolerance stance against workplace violence.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">How employees can report incidents or suspected incidents of workplace violence, in confidence and without fear of retaliation.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Support services that your company offers to victims of workplace violence, such as counseling and legal assistance.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">In addition, make sure you <\/span><b>regularly review and update your policy<\/b><span style=\"font-weight: 400;\"> so that it reflects any changes in the law.<\/span><\/p>\n<h3><b>Offer Employee Training<\/b><span style=\"font-weight: 400;\">\u00a0<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Aside from being a requirement of the new California workplace violence law, <\/span><b>offering regular training to your entire staff<\/b><span style=\"font-weight: 400;\"> is a great way to <\/span><b>nurture a culture that recognizes the signs of potential violence<\/b><span style=\"font-weight: 400;\"> and understands the importance of <\/span><b>upholding the standards set by your anti-violence policy<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The best place to start with this is by conducting an initial <\/span><a href=\"https:\/\/factorialhr.com\/blog\/training-needs-analysis\/\"><span style=\"font-weight: 400;\">training needs analysis<\/span><\/a><span style=\"font-weight: 400;\"> to see <\/span><b>which areas you need to focus on<\/b><span style=\"font-weight: 400;\">. For example, you might find that you need offer <\/span><a href=\"https:\/\/factorialhr.com\/blog\/workplace-harassment-training\/\"><span style=\"font-weight: 400;\">workplace harassment training<\/span><\/a><span style=\"font-weight: 400;\"> or implement <\/span><b>de-escalation technique workshops<\/b><span style=\"font-weight: 400;\">. Above all, make sure you take into account <\/span><b>job roles, workplace hazards, and regulatory requirements<\/b><span style=\"font-weight: 400;\"> during this process.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Once you\u2019ve done that, you can <\/span><b>develop training content that is relevant, engaging, and tailored to the needs of your business<\/b><span style=\"font-weight: 400;\">. It\u2019s a good idea to <\/span><b>use a mix of training formats<\/b><span style=\"font-weight: 400;\"> here, such as <\/span><b>in-person sessions, online modules, videos, and simulations<\/b><span style=\"font-weight: 400;\">. This will help you <\/span><b>accommodate different learning styles<\/b><span style=\"font-weight: 400;\"> so that everyone takes the information on board.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Finally, make sure you <\/span><b>keep a record of all employee training<\/b><span style=\"font-weight: 400;\">. The best way to do this is by using a <\/span><a href=\"https:\/\/factorialhr.com\/blog\/training-dashboard\/#Tools\"><span style=\"font-weight: 400;\">training dashboard<\/span><\/a><span style=\"font-weight: 400;\"> to <\/span><b>centralize and coordinate all your training sessions<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<h3><b>Develop an Emergency Response Plan<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">If you don\u2019t already have one, make sure you <\/span><b>develop and share an emergency response plan<\/b><span style=\"font-weight: 400;\"> that details the <\/span><b>procedures you will follow if an employee reports a claim of workplace violence<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This plan should:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Outline clear steps for employees to report incidents of workplace violence<\/b><span style=\"font-weight: 400;\">. This should include who they should report to and which channels they should use.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Clearly define the roles and responsibilities<\/b><span style=\"font-weight: 400;\"> of employees, supervisors, and HR in responding to reports of workplace violence.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Detail your procedures for escalating reports<\/b><span style=\"font-weight: 400;\"> of workplace violence to external authorities, if necessary.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Emphasize the importance of maintaining confidentiality<\/b><span style=\"font-weight: 400;\"> throughout the reporting and response process to protect the privacy and safety of all involved parties.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Explain what support and resources you will provide<\/b><span style=\"font-weight: 400;\"> to employees who have experienced or witnessed an incident of workplace violence. This might include counseling, legal assistance, or employee assistance programs (EAPs). It\u2019s also a good idea to include contact details for state agencies that can support employees, such as the <\/span><a href=\"https:\/\/victims.ca.gov\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">California Victim Compensation Board<\/span><\/a><span style=\"font-weight: 400;\">, California\u2019s <\/span><a href=\"https:\/\/www.dir.ca.gov\/dosh\/Workplace-Violence\/General-Industry.html\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Workplace Violence Safety Program<\/span><\/a><span style=\"font-weight: 400;\">, and any<\/span><b> legal aid organizations<\/b><span style=\"font-weight: 400;\"> in your area.<\/span><\/li>\n<\/ul>\n<h3><b>Implement a Confidential Reporting System<\/b><span style=\"font-weight: 400;\">\u00a0<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">This next point is essential for compliance with the new California workplace violence law. Make sure you implement a <\/span><b>confidential reporting system<\/b><span style=\"font-weight: 400;\"> so that employees can <\/span><b>easily report any concerns about workplace violence without fear of retaliation<\/b><span style=\"font-weight: 400;\">. For example, <\/span><b>Factorial\u2019s Complaints Channel <\/b><span style=\"font-weight: 400;\">is a great tool for handling all types of complaints in your business, including workplace violence (more on this below).<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It\u2019s also a good idea to <\/span><b>establish an individual (or team) to receive and handle all processed reports<\/b><span style=\"font-weight: 400;\"> and that <\/span><b>all claims are investigated thoroughly<\/b><span style=\"font-weight: 400;\">. And don\u2019t forget to <\/span><b>regularly review your reporting system<\/b><span style=\"font-weight: 400;\"> to see whether it is up to scratch and if all cases are being followed up.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Above all, make sure that your reporting system is <\/span><b>easy to access and navigate<\/b><span style=\"font-weight: 400;\"> and that employees understand that <\/span><b>all claims are handled confidentially<\/b><span style=\"font-weight: 400;\"> (or <\/span><b>anonymously<\/b><span style=\"font-weight: 400;\">, if they prefer) and <\/span><b>without any risk of retaliation<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">And don\u2019t forget to <\/span><b>maintain records<\/b><span style=\"font-weight: 400;\"> of all this for at least 5 years!<\/span><\/p>\n<p><a href=\"https:\/\/factorialhr.com\/templates\/workplace-stress-survey\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"aligncenter wp-image-86560 \" src=\"https:\/\/factorialhr.com\/wp-content\/uploads\/2022\/11\/18153401\/Workplace-stress-test-NEW-300x300.jpg\" alt=\"\" width=\"543\" height=\"543\" srcset=\"https:\/\/factorialhr.com\/wp-content\/uploads\/2022\/11\/18153401\/Workplace-stress-test-NEW-300x300.jpg 300w, https:\/\/factorialhr.com\/wp-content\/uploads\/2022\/11\/18153401\/Workplace-stress-test-NEW-150x150.jpg 150w, https:\/\/factorialhr.com\/wp-content\/uploads\/2022\/11\/18153401\/Workplace-stress-test-NEW-160x160.jpg 160w, https:\/\/factorialhr.com\/wp-content\/uploads\/2022\/11\/18153401\/Workplace-stress-test-NEW-80x80.jpg 80w, https:\/\/factorialhr.com\/wp-content\/uploads\/2022\/11\/18153401\/Workplace-stress-test-NEW.jpg 525w\" sizes=\"(max-width: 543px) 100vw, 543px\" \/><\/a><\/p>\n<h2><b><a name=\"Factorial\"><\/a>How Can Factorial\u2019s Complaints Channel Help?<\/b><span style=\"font-weight: 400;\">\u00a0<\/span><\/h2>\n<p><b>Factorial&#8217;s Complaints Channel <\/b><span style=\"font-weight: 400;\">is a <\/span><b>specialized feature within Factorial&#8217;s HR software<\/b><span style=\"font-weight: 400;\"> that you can use to <\/span><b>collect and manage all claims of workplace violence<\/b><span style=\"font-weight: 400;\">. It\u2019s a <\/span><b>secure and confidential platform<\/b><span style=\"font-weight: 400;\"> where employees can <\/span><b>report claims anonymously<\/b><span style=\"font-weight: 400;\"> (if they choose) <\/span><b>without fear of retaliation<\/b><span style=\"font-weight: 400;\">. You can also use it to <\/span><b>document and track all workplace violence concerns and resulting investigations<\/b><span style=\"font-weight: 400;\">, helping you <\/span><b>comply with the requirements of the new California workplace violence law<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Another great aspect of this feature is that you can <\/span><b>customize access settings<\/b><span style=\"font-weight: 400;\"> so that only authorized staff can access confidential complaints. This helps you maintain a sense of <\/span><b>transparency and accountability<\/b><span style=\"font-weight: 400;\"> in your complaint reporting system. Plus, you can <\/span><b>configure notifications and status updates<\/b><span style=\"font-weight: 400;\"> so that your complaints officers keep on top of all open incidents and nothing slips under the radar.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Ultimately, Factorial\u2019s Complaints Channel is an <\/span><b>accessible and user-friendly platform<\/b><span style=\"font-weight: 400;\"> where your employees can rest assured that <\/span><b>any incidents will be managed confidentially and professionally<\/b><span style=\"font-weight: 400;\">, helping you <\/span><b>meet your employer obligations under the new California workplace violence law<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You can <\/span><b>find out more<\/b><span style=\"font-weight: 400;\"> about Factorial\u2019s complaints channel <\/span><a href=\"https:\/\/help.factorialhr.com\/en_US\/complaints-channel\/about-the-complaint-channel\"><span style=\"font-weight: 400;\">here<\/span><\/a><span style=\"font-weight: 400;\">!<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Workplace violence is being increasingly recognized as a significant threat to employee health and organizational stability. If a company fails to address this threat, both proactively and reactively, then it can have a huge impact on productivity and morale. It can also create a great deal of reputational damage, both in the eyes of customers<a href=\"https:\/\/factorialhr.com\/blog\/california-workplace-violence-law\/\" class=\"read-more\"> [&#8230;]<\/a><\/p>\n","protected":false},"author":80,"featured_media":132055,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[349],"tags":[],"class_list":["post-132054","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-hr-tech"],"acf":{"topics":"core-documents"},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v21.5 (Yoast SEO v21.9.1) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>California Workplace Violence Law: Guide | Factorial<\/title>\n<meta name=\"description\" content=\"Employer&#039;s guide to the new California workplace violence law: employee rights, employer obligations, and best practices for 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