{"id":141455,"date":"2024-10-18T09:39:36","date_gmt":"2024-10-18T07:39:36","guid":{"rendered":"https:\/\/factorialhr.com\/blog\/?p=141455"},"modified":"2024-10-18T09:58:33","modified_gmt":"2024-10-18T07:58:33","slug":"vendoo-factorial","status":"publish","type":"post","link":"https:\/\/factorialhr.com\/blog\/vendoo-factorial\/","title":{"rendered":"How Vendoo Scaled their Global Team"},"content":{"rendered":"<p><b><i>\u201c[Vendoo] has rapidly grown from 33 to 62 employees in 1.5 years, making Factorial&#8217;s automation critical for our small HR team.\u201d<\/i><\/b><\/p>\n<p><span style=\"font-weight: 400;\">Vendoo is a multi-channel listing platform designed to help online sellers manage their inventory and listings across multiple marketplaces. Founded in 2017 in Maryland, the company has grown into an international business with employees in over 6 countries. Additionally, they doubled their workforce from 33 to 62 employees in just 18 months. Bea Mayer, the HR specialist, faced significant challenges in managing HR tasks using outdated and manual processes, which became unsustainable as the company scaled.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"#Vendoos-challenges\"><span style=\"font-weight: 400;\">Vendoo\u2019s challenges<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"#Factorials-solutions\"><span style=\"font-weight: 400;\">Factorial\u2019s solutions<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"#results-with-factorial\"><span style=\"font-weight: 400;\">Results<\/span><\/a><\/li>\n<\/ul>\n<p><a href=\"https:\/\/factorialhr.com\/request-demo\"><img decoding=\"async\" class=\"aligncenter wp-image-140760 size-full\" src=\"https:\/\/factorialhr.com\/wp-content\/uploads\/2020\/02\/19173103\/Blog_Horizontal_Demo-request.png\" alt=\"Demo request\" width=\"800\" height=\"234\" srcset=\"https:\/\/factorialhr.com\/wp-content\/uploads\/2020\/02\/19173103\/Blog_Horizontal_Demo-request.png 800w, https:\/\/factorialhr.com\/wp-content\/uploads\/2020\/02\/19173103\/Blog_Horizontal_Demo-request-300x88.png 300w, https:\/\/factorialhr.com\/wp-content\/uploads\/2020\/02\/19173103\/Blog_Horizontal_Demo-request-768x225.png 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/a><\/p>\n<h2><a name=\"Vendoos-challenges\"><\/a><span style=\"font-weight: 400;\">Vendoo\u2019s challenges<\/span><\/h2>\n<p><i><span style=\"font-weight: 400;\">\u201c<\/span><\/i><b><i>We managed tasks like document management, performance reviews, and tracking employee expenses manually through Google Drive, spreadsheets, and tools like Notion. Our system was overly complicated, making it difficult to stay organized and causing us to waste time.\u201d<\/i><\/b><\/p>\n<p><span style=\"font-weight: 400;\">Vendoo relied heavily on spreadsheets for almost every critical function, including time tracking, PTO approvals, and expense management. This manual system caused many issues as finding information across multiple spreadsheets was no longer a productive use of their time. Here are the key challenges Bea highlighted.<\/span><\/p>\n<h3>Key challenges:<\/h3>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Manual and fragmented HR processes<\/b><span style=\"font-weight: 400;\">: Workflows like time-off requests were slow, involving multiple steps, back-and-forth communication, and required to make manual updates to the shared calendar to stay up-to-date.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Prone to errors<\/b><span style=\"font-weight: 400;\">: Vendoo\u2019s manual processes led to frequent mistakes such as missing PTO requests, incorrect logged hours, and duplicate expenses. Especially as the company scaled, the volume of requests and tasks increased causing mistakes to become more frequent.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Lack of visibility<\/b><span style=\"font-weight: 400;\">: Employees couldn&#8217;t access their PTO balances, causing Bea to handle frequent inquiries and adding to her workload. This created additional work for Bea and took time away from completing other tasks.\u00a0\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Disorganized document storage<\/b><span style=\"font-weight: 400;\">: Using Google Drive for critical documents made it hard to locate and access important files, wasting time.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Inefficient expense tracking<\/b><span style=\"font-weight: 400;\">: Expense approvals and budgeting were done manually via Google Forms and Excel, creating unnecessary complexity. Bea was in charge of tracking employee budgets, expense requests, and calculating remaining budget balances which became unmanageable as Vendoo\u2019s workforce increased.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Performance review difficulties<\/b><span style=\"font-weight: 400;\">: Vendoo&#8217;s previous platform for performance reviews was overly complicated, which caused poor adoption. Vendoo had to spend time with their previous provider configuring OKRs and reviewing templates, ultimately wasting time and money.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Scalability issues<\/b><span style=\"font-weight: 400;\">: As Vendoo expanded across multiple countries, tracking PTO, benefits, and payroll became increasingly difficult due to geographical and administrative complexity. It also became difficult to keep track of different time zones and language barriers which exacerbated communication problems.<\/span><\/li>\n<\/ul>\n<h2><a name=\"Factorials-solutions\"><\/a><span style=\"font-weight: 400;\">Factorial\u2019s solutions<\/span><\/h2>\n<p><b><i>\u201cFactorial has been very helpful because not only did we automate everything, but we were also able to customize the functions to determine who has the power to approve or deny requests.\u201d<\/i><\/b><\/p>\n<p><span style=\"font-weight: 400;\"><a href=\"https:\/\/factorialhr.com\/request-demo\">Factorial<\/a> was able to solve Vendoo\u2019s challenges and provide them with a solution that eliminates their need for manual work and spreadsheets. Here\u2019s how:<\/span><\/p>\n<ul>\n<li><b>Automating requests: <\/b><span style=\"font-weight: 400;\">Factorial reduced Vendoo\u2019s workload and increased PTO\u00a0 transparency. Employees can now submit requests and their manager is automatically notified to approve or deny their request. In addition, the system automatically updates all calendars, giving all employees full visibility in the shared calendar. This automation eliminates multiple steps from the process. Moreover, employees can see their remaining PTO and benefit balances in real-time.<\/span><\/li>\n<li><b>Simplified expense management: <\/b><span style=\"font-weight: 400;\">Factorial\u2019s budgeting feature allowed Vendoo to automate expense approvals and create pre-approved expense categories. This helped reduce Bea\u2019s workload and eliminate unnecessary steps. In addition, Factorial automatically tracks employee spending and tells you the remaining balance in their budget. Overall, this sped up the process and reduced the need for back-and-forth communication between HR and team leaders.<\/span><\/li>\n<li><b>Streamlined Performance Reviews:<\/b><span style=\"font-weight: 400;\"> Vendoo replaced its complicated performance review software with Factorial, allowing Bea to independently manage and set up performance reviews quickly and efficiently. Factorial\u2019s platform is intuitive and user-friendly, saving time and increasing adoption rate across the team.\u00a0<\/span><\/li>\n<li><b>Global team support: <\/b><span style=\"font-weight: 400;\">Factorial simplified Vendoo\u2019s global operations by managing time zones, languages, holidays, and currencies. It allowed Vendoo\u2019s growing and international workforce to efficiently schedule and communicate across their international workforce, regardless of the location or language.\u00a0<\/span><\/li>\n<li><b>Enhanced Document Management:<\/b><span style=\"font-weight: 400;\"> Important documents such as contracts, health insurance, and passport copies are stored in a unified solution. This provides greater accessibility and organization compared to Google Drive.\u00a0<\/span><\/li>\n<\/ul>\n<h2><a name=\"results-with-factorial\"><\/a><span style=\"font-weight: 400;\">Results<\/span><\/h2>\n<p><span style=\"font-weight: 400;\"><a href=\"https:\/\/factorialhr.com\/request-demo\">Factorial<\/a>\u2019s platform has been instrumental in helping Vendoo scale its HR processes efficiently, reduce manual work, and eliminate errors. As a result of this implementation, both the employee experience and administrative oversight have improved. By adopting Factorial, Vendoo can focus on the growth of their company and people.\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>Efficiency Improvements:<\/strong> Vendoo has automated and streamlined its key processes, saving countless hours each week on administrative tasks like PTO requests and expense tracking.<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Error Reduction:<\/b><span style=\"font-weight: 400;\"> The elimination of manual tracking significantly reduced errors in tasks like PTO tracking and expense reporting. Overall, Factorial improved the accuracy of such documentation and processes, especially as the company grew.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Employee Empowerment:<\/b><span style=\"font-weight: 400;\"> Employees now had real-time access to their PTO balances, benefits, and performance review information, increasing their sense of ownership and reducing the need for HR involvement in routine inquiries.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Scalability for Growth:<\/b><span style=\"font-weight: 400;\"> Factorial\u2019s automated workflows scaled effortlessly with Vendoo\u2019s rapid expansion, ensuring that the HR department could manage a growing workforce without being overwhelmed.\u00a0<\/span><\/li>\n<\/ul>\n<p><b><i>\u201cFactorial works well with different time zones and currencies. Everything I do is automatically set to my time zone so when I schedule meetings and my team members are in a different region, I can see it according to my local time as well as their time zone.\u201d<\/i><\/b><\/p>\n<p><iframe title=\"YouTube video player\" src=\"\/\/www.youtube.com\/embed\/J3-ZnF0oEv8?si=fmxhuJYyN5b-nGDc\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u201c[Vendoo] has rapidly grown from 33 to 62 employees in 1.5 years, making Factorial&#8217;s automation critical for our small HR team.\u201d Vendoo is a multi-channel listing platform designed to help online sellers manage their inventory and listings across multiple marketplaces. Founded in 2017 in Maryland, the company has grown into an international business with employees<a href=\"https:\/\/factorialhr.com\/blog\/vendoo-factorial\/\" class=\"read-more\"> [&#8230;]<\/a><\/p>\n","protected":false},"author":276,"featured_media":141477,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[9],"tags":[],"class_list":["post-141455","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-human-resources-interviews"],"acf":{"topics":"success-stories"},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v21.5 (Yoast SEO v21.9.1) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How Vendoo Scaled their Global Team | Factorial<\/title>\n<meta name=\"description\" content=\"Vendoo&#039;s expanding global team needed help with their business management. 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Mailan specializes in creating business management content that is accessible and easy to digest. She graduated from CSU Long Beach with a B.A. in Communications and later pursued her Masters at UPF in Barcelona with M.A. in Media and Communications. Her passions include learning languages, cooking, reading, and watching movies (everything minus horror). 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