{"id":56176,"date":"2021-09-28T18:18:55","date_gmt":"2021-09-28T16:18:55","guid":{"rendered":"https:\/\/factorialhr.com\/blog\/?p=56176"},"modified":"2024-12-19T15:41:40","modified_gmt":"2024-12-19T13:41:40","slug":"diversity-metrics","status":"publish","type":"post","link":"https:\/\/factorialhr.com\/blog\/diversity-metrics\/","title":{"rendered":"How to Use Diversity Metrics to Create a Truly Inclusive Workplace"},"content":{"rendered":"<p>DE&amp;I is about more than just changing your mission statement. In this article, we address how organizations can track their progress toward DE&amp;I goals using diversity metrics.<\/p>\n<p>How do you know if something works if you can\u2019t see the outcome? Metrics play a key role in helping HR professionals <strong>make more informed decisions about their workforce.<\/strong> And diversity metrics can help to improve DEI practices.<\/p>\n<p>Diversity, Equity, and Inclusion (DEI) programs are often put into place in an attempt to reduce unconscious bias and workplace discrimination. However, according to the Harvard Business Review, <a href=\"https:\/\/hbr.org\/2016\/07\/why-diversity-programs-fail\" target=\"_blank\" rel=\"noopener\">the majority of diversity and inclusion programs are ineffective<\/a>.\u00a0 In order to <strong>make DEI initiatives worthwhile,<\/strong> HR managers are using diversity metrics to target problems and get feedback.<\/p>\n<p>So, how does HR make sure that they are on the path to reduce bias? Keep reading to find out.<\/p>\n<ul>\n<li><a href=\"#what\">What are Diversity Metrics?<\/a><\/li>\n<li><a href=\"#how\">How to Measure Diversity, Equity, and Inclusion<\/a><\/li>\n<li><a href=\"#diversity\">What Diversity Metrics Should be Included?<\/a><\/li>\n<li><a href=\"#dashboard\">Diversity Dashboard Examples<\/a><\/li>\n<li><a href=\"#tools\">How to Use Metrics to Reach DEI Goals<\/a><\/li>\n<\/ul>\n<p><!--HubSpot Call-to-Action Code --><span id=\"hs-cta-wrapper-2adb4865-3621-46d2-88fe-c3e2395b67c9\" class=\"hs-cta-wrapper\"><span id=\"hs-cta-2adb4865-3621-46d2-88fe-c3e2395b67c9\" class=\"hs-cta-node hs-cta-2adb4865-3621-46d2-88fe-c3e2395b67c9\"><!-- [if lte IE 8]>\n\n\n<div id=\"hs-cta-ie-element\"><\/div>\n\n\n<![endif]--><a href=\"https:\/\/cta-redirect.hubspot.com\/cta\/redirect\/4960096\/2adb4865-3621-46d2-88fe-c3e2395b67c9\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" id=\"hs-cta-img-2adb4865-3621-46d2-88fe-c3e2395b67c9\" class=\"hs-cta-img aligncenter\" style=\"border-width: 0px;\" src=\"https:\/\/no-cache.hubspot.com\/cta\/default\/4960096\/2adb4865-3621-46d2-88fe-c3e2395b67c9.png\" alt=\"New call-to-action\" width=\"900\" height=\"308\" \/><\/a><\/span><script charset=\"utf-8\" src=\"https:\/\/js.hscta.net\/cta\/current.js\"><\/script><script type=\"text\/javascript\"> hbspt.cta.load(4960096, '2adb4865-3621-46d2-88fe-c3e2395b67c9', {\"useNewLoader\":\"true\",\"region\":\"na1\"}); <\/script><\/span><!-- end HubSpot Call-to-Action Code --><\/p>\n<h2><a name=\"what\"><\/a>What are Diversity Metrics?<\/h2>\n<p>Diversity metrics are the <strong>measurable numerical values<\/strong> that help HR to see workforce demographics and assess the efforts of the company towards inclusive practices. Like other <a href=\"https:\/\/factorialhr.com\/blog\/metrics-for-hr-reports\/\" target=\"_blank\" rel=\"noopener\">metrics for HR<\/a>, diversity metrics allow you to gain insight into your workforce and the overall health of the company.<\/p>\n<h2><a name=\"how\"><\/a>How to Measure Diversity, Equity, and Inclusion<\/h2>\n<p>People are individuals, with individual differences and struggles, and <a href=\"https:\/\/factorialhr.com\/blog\/hr-kpis\/\" target=\"_blank\" rel=\"noopener\">HR KPIs<\/a> do not always reflect these intricacies.<\/p>\n<p>While approaching DEI in the workplace, it is important to think about a concept known as \u201cintersectionality\u201d.\u00a0 In short, intersectionality is about <strong>respecting the layered realities that people have.<\/strong>\u00a0 An intersectional model does not force people to fit into a single category.<\/p>\n<p>For example, perhaps an employee is a middle-aged, female, immigrant who is also a mother. There may be several realities and biases that she faces, which <strong>aren\u2019t necessarily reflected by a single KPI.<\/strong><\/p>\n<p>For this reason, and for many others, <strong>it is important to look at a variety of metrics to get the full picture.<\/strong>\u00a0 Every employee and every workplace is different.\u00a0 While creating diversity dashboards and <a href=\"https:\/\/factorialhr.com\/blog\/hr-report-management\/\" target=\"_blank\" rel=\"noopener\">HR reports<\/a>, HR professionals should use both <a href=\"https:\/\/factorialhr.com\/blog\/people-analytics\/\" target=\"_blank\" rel=\"noopener\">people analytics<\/a> and <a href=\"https:\/\/factorialhr.com\/blog\/workforce-analytics\/\" target=\"_blank\" rel=\"noopener\">workforce analytics<\/a> to gain insight into their team.\u00a0 In order to see \u201cthe big picture\u201d, human resources might consider <strong>customized HR reports<\/strong> to gain insight into things like gender parity and <a href=\"https:\/\/factorialhr.com\/blog\/pay-equity-analysis\/\" target=\"_blank\" rel=\"noopener\">pay equity<\/a>.<\/p>\n<h2><a name=\"diversity\"><\/a>What Diversity Metrics to Include in Your Dashboard?<\/h2>\n<p>Knowing which metrics to include in your <a href=\"https:\/\/factorialhr.com\/blog\/hr-dashboard\/\" target=\"_blank\" rel=\"noopener\">HR dashboard<\/a> is crucial.\u00a0<strong> The right metrics separate a successful DEI strategy from one that is ineffective<\/strong>.<\/p>\n<p>To answer this question, HR professionals should look at their workforce and determine where there is room for improvement.<\/p>\n<p>Is there an extreme gender imbalance in certain departments? Is the company dealing with age bias?\u00a0 Are certain populations unsatisfied with the company culture? Is there a large employee turnover?<\/p>\n<p>In order to <a href=\"https:\/\/factorialhr.com\/blog\/kpis-human-resources-template\/\" target=\"_blank\" rel=\"noopener\">leverage KPIs to make substantial changes<\/a>, HR should consider metrics that relate to <strong>hiring, promotion, employee satisfaction, and retention.<\/strong><\/p>\n<h3>Hiring Metrics<\/h3>\n<p>According to a recent study of fortune 500 companies, black applicants experience systematic discrimination during the hiring cess. It was found that applicants with a traditionally \u201cwhite name\u201d were more likely to get a response, even if they lacked experience and credentials.<\/p>\n<p>In order to ensure the best practices for hiring new employees, it is crucial to set up a <a href=\"https:\/\/factorialhr.com\/blog\/hiring-dashboard\/\" target=\"_blank\" rel=\"noopener\">hiring dashboard<\/a>.\u00a0 There are several metrics that reflect inclusivity in the hiring process.\u00a0 HR professionals should especially consider <strong>the demographics of applicants<\/strong> and the <strong>demographics of those who receive job offers<\/strong>.<\/p>\n<p>When comparing the two metrics, recruiters and hiring managers will be able to catch any bias that comes into play during the process of selection.<\/p>\n<p>Next, ask: Is there a lot of diversity in the applicant pool? If not, it might be worthwhile to take a closer look at job descriptions and the way that they are advertised.<\/p>\n<p>Do the tone and language of the job post exclude certain groups of applicants?\u00a0 Perhaps certain platforms would help to reach a more extensive audience.<br \/>\n<!--HubSpot Call-to-Action Code --><span id=\"hs-cta-wrapper-db9b86f7-a79b-417e-957a-1ab1b9c5e360\" class=\"hs-cta-wrapper\"><span id=\"hs-cta-db9b86f7-a79b-417e-957a-1ab1b9c5e360\" class=\"hs-cta-node hs-cta-db9b86f7-a79b-417e-957a-1ab1b9c5e360\"><!-- [if lte IE 8]>\n\n\n<div id=\"hs-cta-ie-element\"><\/div>\n\n\n<![endif]--><a href=\"https:\/\/cta-redirect.hubspot.com\/cta\/redirect\/4960096\/db9b86f7-a79b-417e-957a-1ab1b9c5e360\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" id=\"hs-cta-img-db9b86f7-a79b-417e-957a-1ab1b9c5e360\" class=\"hs-cta-img aligncenter\" style=\"border-width: 0px;\" src=\"https:\/\/no-cache.hubspot.com\/cta\/default\/4960096\/db9b86f7-a79b-417e-957a-1ab1b9c5e360.png\" alt=\"New call-to-action\" width=\"900\" height=\"308\" \/><\/a><\/span><script charset=\"utf-8\" src=\"https:\/\/js.hscta.net\/cta\/current.js\"><\/script><script type=\"text\/javascript\"> hbspt.cta.load(4960096, 'db9b86f7-a79b-417e-957a-1ab1b9c5e360', {\"region\":\"na1\"}); <\/script><\/span><!-- end HubSpot Call-to-Action Code --><\/p>\n<h3>Promotion Metrics<\/h3>\n<p>According to <a href=\"https:\/\/www.pewresearch.org\/social-trends\/fact-sheet\/the-data-on-women-leaders\/\" target=\"_blank\" rel=\"noopener\">Pew Research<\/a>, the percentage of fortune 500 female CEOs reached its peak of 7.4% in 2020.\u00a0 <strong>There were no black nor Hispanic females on the list.<\/strong>\u00a0 HR can stand for systemic change by paying attention to who gets a raise and why.<\/p>\n<p>In order to work towards equity, HR professionals should keep an eye on metrics that show demographics for employees who hold executive positions.<\/p>\n<h3>Employee Satisfaction<\/h3>\n<p>Understandably, employee satisfaction directly ties to employees&#8217; comfort levels while at work.\u00a0 <strong>It reflects their level of acceptance in their position and integration in the company culture.<\/strong>\u00a0 Although it is often thought of as a qualitative marker, there are <a href=\"https:\/\/factorialhr.com\/blog\/employee-satisfaction\/\" target=\"_blank\" rel=\"noopener\">ways to measure and incorporate employee satisfaction<\/a>\u00a0as part of your HR dashboard.<\/p>\n<p>If satisfaction levels are low, HR may want to take a closer look to see if <strong>inclusive practices are taking place<\/strong>.\u00a0 In order to do this, they should ask themselves: Are microaggressions common?\u00a0 Do employees feel supported if they are part of marginalized groups? Is there an adequate amount of employee engagement, or are populations cut out of the decision-making process?<\/p>\n<h3>Retention Rates<\/h3>\n<p>Like employee satisfaction, <a href=\"https:\/\/factorialhr.com\/blog\/employee-retention-strategies\/\" target=\"_blank\" rel=\"noopener\">retention metrics<\/a> like the turnover rate and the <a href=\"https:\/\/factorialhr.com\/blog\/attrition-rate\/\" target=\"_blank\" rel=\"noopener\">attrition rate<\/a> can reveal workplace toxicity and frustration.\u00a0 If there is a <a href=\"https:\/\/factorialhr.com\/blog\/causes-high-turnover-rate\/\" target=\"_blank\" rel=\"noopener\">high turnover rate<\/a> amongst a specific demographic, it is <strong>a red flag that signals other issues and destructive patterns in the workplace.<\/strong><\/p>\n<p>In order to reduce <a href=\"https:\/\/factorialhr.com\/blog\/involuntary-termination\/\" target=\"_blank\" rel=\"noopener\">involuntary terminations<\/a>, Human resources should try to find out the specific causes of turnover.\u00a0 Often, <strong>employees leave due to poor compensation, lack of growth opportunities, bad management practices,<\/strong> and <strong>toxic work environments.<\/strong><\/p>\n<h2><a name=\"dashboard\"><\/a>Diversity Dashboard Examples<\/h2>\n<p>Using Factorial\u2019s <a href=\"https:\/\/factorialhr.com\/hr-reports\" target=\"_blank\" rel=\"noopener\">custom HR reports tools<\/a>, it is possible to create custom dashboards that help support DEI initiatives. \u00a0 Here are some examples of custom dashboards that measure gender diversity in the workplace.<\/p>\n<p><img decoding=\"async\" class=\"size-full wp-image-56205 aligncenter\" src=\"https:\/\/factorialhr.com\/wp-content\/uploads\/2021\/09\/28180021\/gender-metrics.png\" alt=\"gender-metrics\" width=\"830\" height=\"400\" srcset=\"https:\/\/factorialhr.com\/wp-content\/uploads\/2021\/09\/28180021\/gender-metrics.png 830w, https:\/\/factorialhr.com\/wp-content\/uploads\/2021\/09\/28180021\/gender-metrics-300x145.png 300w, https:\/\/factorialhr.com\/wp-content\/uploads\/2021\/09\/28180021\/gender-metrics-768x370.png 768w\" sizes=\"(max-width: 830px) 100vw, 830px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p><img decoding=\"async\" class=\"size-full wp-image-56206 aligncenter\" src=\"https:\/\/factorialhr.com\/wp-content\/uploads\/2021\/09\/28180651\/gender-metrics-2.png\" alt=\"gender-metrics-2\" width=\"830\" height=\"400\" srcset=\"https:\/\/factorialhr.com\/wp-content\/uploads\/2021\/09\/28180651\/gender-metrics-2.png 830w, https:\/\/factorialhr.com\/wp-content\/uploads\/2021\/09\/28180651\/gender-metrics-2-300x145.png 300w, https:\/\/factorialhr.com\/wp-content\/uploads\/2021\/09\/28180651\/gender-metrics-2-768x370.png 768w\" sizes=\"(max-width: 830px) 100vw, 830px\" \/><\/p>\n<p>As seen in the photos,<strong> a combination of different reports<\/strong> is necessary to have a more in-depth overview of the effectiveness of DEI efforts.<\/p>\n<p>Factorial uses<strong> an intuitive and easy-to-use interface,<\/strong> meaning that creating reports like these is easy breezy.\u00a0 Here\u2019s a report that shows the average salary by gender.<\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-56207 size-full\" src=\"https:\/\/factorialhr.com\/wp-content\/uploads\/2021\/09\/28180752\/dashboard-3.png\" alt=\"hr-report-example\" width=\"1522\" height=\"817\" srcset=\"https:\/\/factorialhr.com\/wp-content\/uploads\/2021\/09\/28180752\/dashboard-3.png 1522w, https:\/\/factorialhr.com\/wp-content\/uploads\/2021\/09\/28180752\/dashboard-3-300x161.png 300w, https:\/\/factorialhr.com\/wp-content\/uploads\/2021\/09\/28180752\/dashboard-3-1024x550.png 1024w, https:\/\/factorialhr.com\/wp-content\/uploads\/2021\/09\/28180752\/dashboard-3-768x412.png 768w\" sizes=\"(max-width: 1522px) 100vw, 1522px\" \/><\/p>\n<p>And here is how it is managed and edited using the factorial interface. Just enter the employee data and let the software do the work.<\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-56208 size-full\" src=\"https:\/\/factorialhr.com\/wp-content\/uploads\/2021\/09\/28181155\/dashboard-4.png\" alt=\"hr-report-example-2\" width=\"1615\" height=\"922\" srcset=\"https:\/\/factorialhr.com\/wp-content\/uploads\/2021\/09\/28181155\/dashboard-4.png 1615w, https:\/\/factorialhr.com\/wp-content\/uploads\/2021\/09\/28181155\/dashboard-4-300x171.png 300w, https:\/\/factorialhr.com\/wp-content\/uploads\/2021\/09\/28181155\/dashboard-4-1024x585.png 1024w, https:\/\/factorialhr.com\/wp-content\/uploads\/2021\/09\/28181155\/dashboard-4-768x438.png 768w, https:\/\/factorialhr.com\/wp-content\/uploads\/2021\/09\/28181155\/dashboard-4-1536x877.png 1536w\" sizes=\"(max-width: 1615px) 100vw, 1615px\" \/><\/p>\n<h2><a name=\"tools\"><\/a>Tools to Reach DEI Goals<\/h2>\n<p>As stated before, metrics do not reveal all of the nuances that are part of ensuring a diverse and inclusive workplace. But, they can help HR to v<strong>isualize disproportionate representation <\/strong>and<strong> detect exclusive practices and problems.<\/strong><\/p>\n<p>The goal is always to help your workforce feel empowered and capable of success.\u00a0 By using metrics to keep track of diversity and inclusion initiatives, HR can find better ways to create a supportive and inclusive workforce.<\/p>\n<p>In order to keep track of diversity and inclusion metrics with ease, HR professionals should consider <a href=\"https:\/\/factorialhr.com\/hr-reports\" target=\"_blank\" rel=\"noopener\">automated HR reports<\/a>.\u00a0 Reports that display demographic data in a way that is intuitive and easy to understand will ultimately save you time and money.<\/p>\n<p>With <a href=\"https:\/\/factorialhr.com\/get-started\" target=\"_blank\" rel=\"noopener\">HR software<\/a>, you can create custom HR reports and more.\u00a0 Here at Factorial HR, we work to <strong>streamline HR processes,<\/strong> giving human resources professionals <strong>more time to dedicate to what really matters.<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>DE&amp;I is about more than just changing your mission statement. In this article, we address how organizations can track their progress toward DE&amp;I goals using diversity metrics. How do you know if something works if you can\u2019t see the outcome? Metrics play a key role in helping HR professionals make more informed decisions about their<a href=\"https:\/\/factorialhr.com\/blog\/diversity-metrics\/\" class=\"read-more\"> [&#8230;]<\/a><\/p>\n","protected":false},"author":75,"featured_media":56191,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-56176","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-human-resources"],"acf":{"topics":"engagement"},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v21.5 (Yoast SEO v21.9.1) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to Use Diversity Metrics to Create an Inclusive Workplace - Factorial<\/title>\n<meta name=\"description\" content=\"In order to make DEI initiatives effective, HR managers are using diversity metrics to target problems and gain insight into their workforce.\u00a0\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/factorialhr.com\/blog\/diversity-metrics\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Use Diversity Metrics to Create a Truly Inclusive Workplace\" \/>\n<meta property=\"og:description\" content=\"In order to make DEI initiatives effective, HR managers are using diversity metrics to target problems and gain insight into their workforce.\u00a0\" \/>\n<meta property=\"og:url\" content=\"https:\/\/factorialhr.com\/blog\/diversity-metrics\/\" \/>\n<meta property=\"og:site_name\" content=\"Factorial\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/people\/Factorial\/100064908455810\/\" \/>\n<meta property=\"article:published_time\" content=\"2021-09-28T16:18:55+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-12-19T13:41:40+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/factorialhr.com\/wp-content\/uploads\/2021\/09\/28171827\/diversity-metrics.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"830\" \/>\n\t<meta property=\"og:image:height\" content=\"400\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Kat Valier\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@factorialapp\" \/>\n<meta name=\"twitter:site\" content=\"@factorialapp\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Kat Valier\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"7 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/factorialhr.com\/blog\/diversity-metrics\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/factorialhr.com\/blog\/diversity-metrics\/\"},\"author\":{\"name\":\"Kat Valier\",\"@id\":\"https:\/\/factorialhr.com\/blog\/#\/schema\/person\/d882156e06f5a88a198e92bce0abc0f1\"},\"headline\":\"How to Use Diversity Metrics to Create a Truly Inclusive Workplace\",\"datePublished\":\"2021-09-28T16:18:55+00:00\",\"dateModified\":\"2024-12-19T13:41:40+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/factorialhr.com\/blog\/diversity-metrics\/\"},\"wordCount\":1219,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/factorialhr.com\/blog\/#organization\"},\"articleSection\":[\"Tips\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/factorialhr.com\/blog\/diversity-metrics\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/factorialhr.com\/blog\/diversity-metrics\/\",\"url\":\"https:\/\/factorialhr.com\/blog\/diversity-metrics\/\",\"name\":\"How to Use Diversity Metrics to Create an Inclusive Workplace - 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