{"id":88133,"date":"2022-12-08T18:24:39","date_gmt":"2022-12-08T16:24:39","guid":{"rendered":"https:\/\/factorialhr.com\/blog\/?p=88133"},"modified":"2025-04-24T15:49:20","modified_gmt":"2025-04-24T13:49:20","slug":"americans-with-disabilities-act","status":"publish","type":"post","link":"https:\/\/factorialhr.com\/blog\/americans-with-disabilities-act\/","title":{"rendered":"Americans with Disabilities Act (ADA): complete HR guide"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">The Americans with Disabilities Act (ADA) is a federal law that protects individuals from discrimination in public places. In terms of the workplace, the <\/span><b>ADA requires employers to provide reasonable accommodations for any employees with disabilities<\/b><span style=\"font-weight: 400;\">. Given that, according to the CDC, 1 in 4 or over <\/span><a href=\"https:\/\/www.cdc.gov\/disability-and-health\/articles-documents\/disabilities-health-care-access.html#:~:text=Over%2061%20million%20U.S.%20adults,collection%20for%20people%20with%20disabilities.\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">61 million adults in the United States live with a disability<\/span><\/a><span style=\"font-weight: 400;\">, it\u2019s very likely that there are people with disabilities working at your company. This means that it\u2019s <\/span><b>vital that you understand all the provisions of this law so you can make these accommodations where necessary.\u00a0<\/b><\/p>\n<p><span style=\"font-weight: 400;\">In this complete HR guide, we are going to discuss what the Americans with Disabilities Act is and how it affects you as an employer. We will also explain what the terms <\/span><b>reasonable accommodation and undue hardships<\/b><span style=\"font-weight: 400;\"> mean, and how you can <\/span><b>prevent employment discrimination based on disability in your business and ensure ADA compliance<\/b><span style=\"font-weight: 400;\">.<\/span><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><a href=\"https:\/\/factorialhr.com\/templates\/people-manager-kit-2022\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"alignnone wp-image-86675\" src=\"https:\/\/factorialhr.com\/wp-content\/uploads\/2022\/11\/21113455\/People-manager-kit-1-300x300.jpg\" alt=\"\" width=\"399\" height=\"399\" srcset=\"https:\/\/factorialhr.com\/wp-content\/uploads\/2022\/11\/21113455\/People-manager-kit-1-300x300.jpg 300w, https:\/\/factorialhr.com\/wp-content\/uploads\/2022\/11\/21113455\/People-manager-kit-1-150x150.jpg 150w, https:\/\/factorialhr.com\/wp-content\/uploads\/2022\/11\/21113455\/People-manager-kit-1-160x160.jpg 160w, https:\/\/factorialhr.com\/wp-content\/uploads\/2022\/11\/21113455\/People-manager-kit-1-80x80.jpg 80w, https:\/\/factorialhr.com\/wp-content\/uploads\/2022\/11\/21113455\/People-manager-kit-1.jpg 526w\" sizes=\"(max-width: 399px) 100vw, 399px\" \/><\/a><\/p>\n<p><b><div class=\"js-toc toc\">\n<p class=\"js-toc-title toc__title\">Table of Contents<\/p>\n<nav id=\"fac_toc_nav\" class=\"js-toc-nav toc__nav\" aria-label=\"Table of Contents\"><ol class=\"toc__list toc__list--level-1\"><li class=\"toc-heading-level-2\"><a class=\"toc__link toc-link-heading-1\" href=\"https:\/\/factorialhr.com\/blog\/americans-with-disabilities-act\/#brief-history-of-the-americans-with-disabilities-act-(ada)\" title=\"Brief history of the Americans with Disabilities Act (ADA)\u00a0\" data-target-id=\"brief-history-of-the-americans-with-disabilities-act-(ada)\">Brief history of the Americans with Disabilities Act (ADA)\u00a0<\/a><\/li><li class=\"toc-heading-level-2\"><a class=\"toc__link toc-link-heading-2\" href=\"https:\/\/factorialhr.com\/blog\/americans-with-disabilities-act\/#the-americans-with-disabilities-amendments-act-of-2008-(adaa)\" title=\"The Americans with Disabilities Amendments Act of 2008 (ADAA)\" data-target-id=\"the-americans-with-disabilities-amendments-act-of-2008-(adaa)\">The Americans with Disabilities Amendments Act of 2008 (ADAA)<\/a><\/li><li class=\"toc-heading-level-2\"><a class=\"toc__link toc-link-heading-3\" href=\"https:\/\/factorialhr.com\/blog\/americans-with-disabilities-act\/#who-enforces-the-americans-with-disabilities-act\" title=\"Who enforces the Americans with Disabilities Act?\" data-target-id=\"who-enforces-the-americans-with-disabilities-act\">Who enforces the Americans with Disabilities Act?<\/a><\/li><li class=\"toc-heading-level-2\"><a class=\"toc__link toc-link-heading-4\" href=\"https:\/\/factorialhr.com\/blog\/americans-with-disabilities-act\/#what-employers-need-to-know\" title=\"What employers need to know\u00a0\" data-target-id=\"what-employers-need-to-know\">What employers need to know\u00a0<\/a><\/li><li class=\"toc-heading-level-2\"><a class=\"toc__link toc-link-heading-5\" href=\"https:\/\/factorialhr.com\/blog\/americans-with-disabilities-act\/#positive-impact-of-the-ada\" title=\"Positive impact of the ADA\u00a0\" data-target-id=\"positive-impact-of-the-ada\">Positive impact of the ADA\u00a0<\/a><\/li><li class=\"toc-heading-level-2\"><a class=\"toc__link toc-link-heading-6\" href=\"https:\/\/factorialhr.com\/blog\/americans-with-disabilities-act\/#stay-compliant\" title=\"Stay compliant\u00a0\" data-target-id=\"stay-compliant\">Stay compliant\u00a0<\/a><\/li><\/ol><\/nav><\/div><\/b><\/p>\n<h2><b>Brief history of the Americans with Disabilities Act (ADA)<\/b><span style=\"font-weight: 400;\">\u00a0<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">The <\/span><a href=\"https:\/\/www.ada.gov\/\" target=\"_blank\" rel=\"noopener\"><b>Americans with Disabilities Act<\/b><\/a><b> (ADA)<\/b><span style=\"font-weight: 400;\"> was signed into law on July 26th, 1990, by President George H. W. Bush. The federal civil rights law was created to <\/span><b>protect people with disabilities from discrimination in all areas of public life<\/b><span style=\"font-weight: 400;\">. This includes access to schools, jobs, and transportation, and any other private place open to the public such as restaurants and theaters.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Essentially, <\/span><b>the ADA prohibits discrimination on the basis of disability just as other civil rights laws prohibit discrimination on the basis of race, color, sex, national origin, age, and religion<\/b><span style=\"font-weight: 400;\">. It ensures that people with disabilities have the same opportunities as everyone else in terms of employment, the purchase of goods and services, and the ability to participate in state and local government programs.<\/span><\/p>\n<h3><b>Americans with Disabilities Act timeline<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">The Americans with Disabilities Act wasn\u2019t the first step towards protecting people with disabilities. In fact, the Act was the <\/span><b>culmination of many years of work<\/b><span style=\"font-weight: 400;\">:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><a href=\"https:\/\/www.hhs.gov\/sites\/default\/files\/ocr\/civilrights\/resources\/factsheets\/504.pdf\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Section 504 of the 1973 Rehabilitation Act<\/span><\/a><span style=\"font-weight: 400;\"> was the <\/span><b>first law in US history to legally classify people with disabilities as belonging to a minority group protected from discrimination.<\/b><span style=\"font-weight: 400;\"> However, this was more of a theoretical legality that had very little impact on the wider community.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">The National Council on the Handicapped, an independent Federal agency now known as the National Council on Disability, issued a report in 1986. This report was called \u2018<\/span><a href=\"https:\/\/www.ncd.gov\/publications\/1986\/February1986\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Toward Independence<\/span><\/a><span style=\"font-weight: 400;\">\u2019 and it referred, in part, to the employment challenges faced by people with disabilities. The report recommended that a new law should be enacted to protect the rights of people from this minority group.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">The ADA was first introduced to Congress in 1988 after the creation of the <\/span><b>Congressional Task Force on the Rights and Empowerment of Americans with Disabilities<\/b><span style=\"font-weight: 400;\">. Congress introduced a revised, and more conservative, version of the Act in 1989.\u00a0\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">In 1990, President Bush passed signed the ADA into law.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Then, in 1991:\u00a0<\/span>\n<ul>\n<li style=\"font-weight: 400;\"><b>The U.S. Equal Employment Opportunity Commission<\/b><span style=\"font-weight: 400;\"> (EEOC) issued <\/span><b>regulations for Title I of the Americans with Disabilities Act (ADA)<\/b><span style=\"font-weight: 400;\">. These included specific requirements and regulations relating to employment practices.<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>The U.S. Department of Justice<\/b><span style=\"font-weight: 400;\"> (DOJ) issued <\/span><b>regulations for Title II and Title III<\/b><span style=\"font-weight: 400;\">.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>The U.S. Department of Transportation<\/b><span style=\"font-weight: 400;\"> (DOT) issued <\/span><b>transportation regulations for Title II and Title III<\/b><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">And the <\/span><b>Federal Communications Commission<\/b><span style=\"font-weight: 400;\"> (FCC) issued <strong>regulations<\/strong><\/span><b>\u00a0for Title IV.<\/b><\/li>\n<\/ul>\n<\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Titles I and II became effective in 1992, and titles III and IV became effective in 1993.<\/span><\/li>\n<\/ul>\n<h2><b>The Americans with Disabilities Amendments Act of 2008 (ADAA)<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">After the Americans with Disabilities Act came into effect, many people started <\/span><b>filing lawsuits against their employers relating to claims of discrimination<\/b><span style=\"font-weight: 400;\">. However, although the language used in the Act was specific, it was also, arguably, open to interpretation. And this resulted in inconsistent court findings across the nation.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The Supreme Court heard one of the most renowned sets of cases relating to the ADA in 1999. It was known as \u2018<\/span><b>The Sutton Trilogy<\/b><span style=\"font-weight: 400;\">\u2019. These 3 cases claimed that the findings of lower courts <\/span><b>significantly limited the interpretation of the ADA, and they were therefore unjust<\/b><span style=\"font-weight: 400;\">. The Supreme Court upheld these findings and claimed that only those people with severely limiting impairments should be deemed disabled. However, Congress disagreed with the Supreme Court\u2019s ruling and the ADA Amendments Act (ADAAA) was eventually signed into law in 2008.\u00a0\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Amendments to the original ADA included:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><b>New definitions for the terms \u2018disability\u2019, \u2018major life activities\u2019, and \u2018being regarded as having such an impairment\u2019<\/b><span style=\"font-weight: 400;\">. Specifically, the ADAA emphasized that disability was a broader term that did not require extensive analysis. This gave employers clearer guidance on what constitutes a disability, and what their responsibilities were.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">A direction to the <\/span><b>EEOC<\/b><span style=\"font-weight: 400;\"> to <\/span><b>revise its definition of the term \u2018substantially limits\u2019<\/b><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Clarification that <\/span><b>an impairment that is episodic or in remission is a disability<\/b><span style=\"font-weight: 400;\"> if it substantially limits a major life activity.<\/span><\/li>\n<\/ul>\n<h2><b>Who enforces the Americans with Disabilities Act?<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Aside from the <\/span><a href=\"https:\/\/www.dol.gov\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">U.S. Department of Labor<\/span><\/a><span style=\"font-weight: 400;\">, there are a number of other federal agencies that are responsible for enforcing or investigating claims relating to the Americans with Disabilities Act.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For example:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><a href=\"https:\/\/www.dol.gov\/general\/topic\/discrimination#:~:text=The%20Equal%20Employment%20Opportunity%20Commission,through%20education%20and%20technical%20assistance.\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">The U.S. Equal Employment Opportunity Commission<\/span><\/a><span style=\"font-weight: 400;\"> (EEOC) enforces Title I of the ADA. This Title prohibits private employers, state and local governments, employment agencies, and labor unions from discriminating against qualified individuals with disabilities in applying for jobs, hiring, firing, and job training.<\/span><\/li>\n<li style=\"font-weight: 400;\"><a href=\"https:\/\/www.transportation.gov\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">The U.S. Department of Transportation<\/span><\/a><span style=\"font-weight: 400;\"> enforces regulations governing transit, which include ensuring that recipients of federal aid and state and local entities responsible for roadways and pedestrian facilities do not discriminate on the basis of disability. The department also issues guidance to transit agencies on how to comply with the ADA to ensure that public transit vehicles and facilities are accessible.<\/span><\/li>\n<li style=\"font-weight: 400;\"><a href=\"https:\/\/www.justice.gov\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">The U.S. Department of Justice<\/span><\/a><span style=\"font-weight: 400;\"> enforces ADA regulations governing state and local government services (Title II) and public accommodations (Title III).<\/span><\/li>\n<li style=\"font-weight: 400;\"><a href=\"https:\/\/www.ed.gov\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">The U.S. Department of Education<\/span><\/a><span style=\"font-weight: 400;\"> enforces Title II of the ADA which prohibits discrimination in programs or activities that receive federal financial assistance.<\/span><\/li>\n<li style=\"font-weight: 400;\"><a href=\"https:\/\/www.fcc.gov\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">The Federal Communications Commission<\/span><\/a><span style=\"font-weight: 400;\"> (FCC) enforces regulations covering telecommunication services.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><a href=\"https:\/\/www.dol.gov\/agencies\/ofccp\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">The Office of Federal Contract Compliance Programs<\/span><\/a><span style=\"font-weight: 400;\"> (OFCCP) has coordinating authority under the employment-related provisions of the ADA.<\/span><\/li>\n<li style=\"font-weight: 400;\"><a href=\"https:\/\/www.dol.gov\/agencies\/oasam\/centers-offices\/civil-rights-center\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">The Civil Rights Center<\/span><\/a><span style=\"font-weight: 400;\"> (CRC) is responsible for enforcing Title II of the ADA as it applies to the labor and workforce-related practices of state and local governments and other public entities.\u00a0<\/span><\/li>\n<\/ul>\n<h2><b>What employers need to know<\/b><span style=\"font-weight: 400;\">\u00a0<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Ok, so we\u2019ve discussed the legal aspects of the ADA, but what do you need to be aware of as an employer? <\/span><b>How can you protect yourself from claims relating to the Americans with Disabilities Act?<\/b><\/p>\n<p><span style=\"font-weight: 400;\">To put it simply, as an employer, <\/span><b>you need to understand<\/b><span style=\"font-weight: 400;\">:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">What employment discrimination on the basis of disability is<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Who the ADA protects<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Which disabilities the ADA covers<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">What reasonable accommodations and undue hardships are<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Specific HR practices that the ADA regulates<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Let\u2019s take a look at these areas in a bit more detail. <\/span><b>If you need further clarification, you can find out more about your responsibilities as an employer from the U.S.<\/b> Department of Labor&#8217;s (DOL) <a href=\"https:\/\/www.dol.gov\/agencies\/odep\" target=\"_blank\" rel=\"noopener\"><b>Office of Disability Employment Policy<\/b><\/a><b> (ODEP)<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<h3><b>Employment discrimination<\/b><span style=\"font-weight: 400;\">\u00a0<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">The Americans with Disabilities Act of 1990 (ADA) makes it <\/span><b>unlawful to discriminate in employment against a qualified individual with a disability<\/b><span style=\"font-weight: 400;\">. The ADA also prohibits discrimination against people with disabilities in State and local government services.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">One of your primary responsibilities as an employer in this sense is to <\/span><b>ensure that your hiring practices are not discriminatory<\/b><span style=\"font-weight: 400;\">. You need to make sure that <\/span><b>all candidates are treated fairly<\/b><span style=\"font-weight: 400;\">, regardless of disability. You also need to make sure that you <\/span><b>don\u2019t ask any inappropriate questions or use disqualifying measures that aim to exclude people with disabilities<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Aside from hiring and recruitment, you also need to make sure you don\u2019t discriminate in relation to:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Pay<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Firing<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Promotions<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Job assignments<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Training<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Paid or unpaid leave<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Lay-offs<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Benefits<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Any other employment-related activities<\/span><\/li>\n<\/ul>\n<h3><b>Who does the Americans with Disabilities Act protect?<\/b><span style=\"font-weight: 400;\">\u00a0<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">For an employee to be protected by the Americans with Disabilities Act, they must have a <\/span><b>physical or mental impairment that substantially limits a major life activity<\/b><span style=\"font-weight: 400;\">. This includes hearing, seeing, speaking, breathing, performing manual tasks, walking, learning or working. The ADA also protects individuals <\/span><b>who have, or are regarded as having, a substantially limiting impairment<\/b><span style=\"font-weight: 400;\">.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This means that <\/span><b>you cannot discriminate against a legitimately qualified candidate (someone who is capable of performing a role and has the necessary qualifications and experience) based on their disability or impairment.<\/b><span style=\"font-weight: 400;\"> If a candidate with a disability meets the minimum requirements for a position or promotion, then you must consider them for the role, regardless of their disability. Otherwise, this would be considered <\/span><b>employment discrimination<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<h3><b>Disabilities covered<\/b><span style=\"font-weight: 400;\">\u00a0<\/span><\/h3>\n<p><b>So, which physical and mental disabilities does the ADA recognize? What do you need to be aware of to ensure ADA compliance?<\/b><\/p>\n<p><b>Physical impairments and disabilities include but are not limited to<\/b><span style=\"font-weight: 400;\"> visual, speech, and hearing impairments; cerebral palsy; epilepsy; muscular dystrophy; multiple sclerosis; orthopedic conditions; cancer; heart disease; diabetes; and contagious and noncontagious diseases such as tuberculosis and HIV disease (whether symptomatic or asymptomatic). The Act also covers the use of wheelchairs or prosthetics.<\/span><\/p>\n<p><b>Mental impairments and disabilities include but are not limited to<\/b><span style=\"font-weight: 400;\"> cognitive or mental health disorders; mental retardation; emotional illnesses; and specific learning disabilities. Moreover, the ADA also covers certain forms of addiction, such as alcoholism or drug addiction if an individual has completed rehabilitation.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If a candidate or employee has a <\/span><b>record or history<\/b><span style=\"font-weight: 400;\"> of any of the above impairments, then you cannot discriminate against them based on their disability. The same applies<\/span><b> if someone believes that they have an impairment<\/b><span style=\"font-weight: 400;\">, regardless of whether or not they have a medical record of it, or<\/span><b> if they are regarded by others as having a disability<\/b><span style=\"font-weight: 400;\">.\u00a0<\/span><\/p>\n<h3><b>Reasonable accommodation and undue hardships<\/b><span style=\"font-weight: 400;\">\u00a0<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">According to the Americans with Disabilities Act, <\/span><b>people with disabilities are entitled to reasonable accommodation in their place of work<\/b><span style=\"font-weight: 400;\">. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">But what does this mean? <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Essentially, it means that you must ensure you <\/span><b>provide as many accommodations as possible so that an employee with a recognized disability is able to perform their role<\/b><span style=\"font-weight: 400;\">. For example, this might include providing a certain type of chair, desk, or computer. It also means that you cannot require them to perform certain functions such as heavy lifting.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For example, if an employee has a hearing disability, then you cannot force them to use the phone. <\/span>Instead, you should adjust their work so they can complete it via email. <span style=\"font-weight: 400;\">Or if an employee uses a wheelchair, then you cannot require them to do manual labor.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you fail to provide reasonable accommodations to people with disabilities in your business, then the ADA would consider this to be employment discrimination. The only exception to this is if an accommodation would cause you <\/span><b>undue hardship<\/b><span style=\"font-weight: 400;\">. In other words, it would require <\/span><b>significant difficulties, disruption or expense, or fundamentally alter the nature of your business operations<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<h3><b>Practices covered<\/b><span style=\"font-weight: 400;\">\u00a0<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">To ensure ADA compliance, you need to ensure your HR practices comply with the provisions of the Americans with Disabilities Act.<\/span><\/p>\n<p>But which practices does the ADA apply to?<\/p>\n<p><span style=\"font-weight: 400;\">To ensure ADA compliance, make sure you review your processes and procedures for:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Job application and advertising\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Hiring and promotions for all departments<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Termination<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Tenure<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Compensation and benefits<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Pay rates and levels<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Job assignments<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Paid leave<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Learning and development, including access to training opportunities\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Any other privileges of employment<\/span><\/li>\n<\/ul>\n<h2><b>Positive impact of the ADA<\/b><span style=\"font-weight: 400;\">\u00a0<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Since the ADA came into effect over 30 years ago, it has had <\/span><b>a number of positive effects on the employment opportunities offered to people with disabilities<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For example:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">According to the Bureau of Labor Statistics, the rate of employment for persons with a disability has risen from <\/span><a href=\"https:\/\/www.bls.gov\/news.release\/pdf\/disabl.pdf\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">17.9% in 2020 to 19.1% in 2021<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Awareness of the effects of employment discrimination has helped to promote <\/span><a href=\"https:\/\/factorialhr.com\/blog\/deib\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">DEIB<\/span><\/a><span style=\"font-weight: 400;\"> in businesses across the US. Now, more than ever, companies are implementing strategies that focus on creating a sense of diversity, equity, inclusion, and belonging. But why is this relevant? The aim behind these practices is to <\/span><b>employ people with a range of social identities<\/b><span style=\"font-weight: 400;\">, <\/span><b>create systems that ensure equal access<\/b><span style=\"font-weight: 400;\">, and <\/span><b>ensure all voices are heard<\/b><span style=\"font-weight: 400;\">.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">A study reveals that on average, inclusive companies have<strong> <a href=\"https:\/\/www.weforum.org\/stories\/2019\/04\/what-companies-gain-including-persons-disabilities-inclusion\/#:~:text=When%20it%20comes%20to%20profitability,of%20accommodating%20persons%20with%20disabilities.\">28% higher revenue<\/a><\/strong>, <strong>twice the net income<\/strong>, and <strong>30% higher profit margins<\/strong> in a 4-year time span than their counterparts.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">The ADA has paved the way for further legislative policy advancement for disability rights.<\/span><\/li>\n<\/ul>\n<p><a href=\"https:\/\/factorialhr.com\/get-started\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"aligncenter wp-image-86534\" src=\"https:\/\/factorialhr.com\/wp-content\/uploads\/2022\/11\/18144227\/bENG_Blog_banner_900x308_A_v1.0-300x103.png\" alt=\"12 day free trial\" width=\"827\" height=\"284\" srcset=\"https:\/\/factorialhr.com\/wp-content\/uploads\/2022\/11\/18144227\/bENG_Blog_banner_900x308_A_v1.0-300x103.png 300w, https:\/\/factorialhr.com\/wp-content\/uploads\/2022\/11\/18144227\/bENG_Blog_banner_900x308_A_v1.0-1024x350.png 1024w, https:\/\/factorialhr.com\/wp-content\/uploads\/2022\/11\/18144227\/bENG_Blog_banner_900x308_A_v1.0-768x263.png 768w, https:\/\/factorialhr.com\/wp-content\/uploads\/2022\/11\/18144227\/bENG_Blog_banner_900x308_A_v1.0.png 1350w\" sizes=\"(max-width: 827px) 100vw, 827px\" \/><\/a><\/p>\n<h2><b>Stay compliant<\/b><span style=\"font-weight: 400;\">\u00a0<\/span><\/h2>\n<p><b>HR compliance is a critical part of any human resources department<\/b><span style=\"font-weight: 400;\">. What&#8217;s more, aside from complying with <\/span><a href=\"https:\/\/factorialhr.com\/blog\/legal-issues-hr-law\/\" target=\"_blank\" rel=\"noopener\"><b>legal requirements<\/b><\/a><span style=\"font-weight: 400;\"> and avoiding costly <\/span><b>fines and penalties<\/b><span style=\"font-weight: 400;\">, an environment of human resources compliance also has a <\/span><b>positive influence on employee performance and development, retention, and hiring<\/b><span style=\"font-weight: 400;\">. Compliance is vital for the long-term success of a company.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In terms of the Americans with Disabilities Act, <\/span><b>the best way to stay ADA compliant is to make sure you understand all provisions of the Act, including the language behind general and specific employer requirements<\/b><span style=\"font-weight: 400;\">. This includes understanding <\/span><b>which accommodations you need to offer people with disabilities and what\u2019s construed as undue hardship<\/b><span style=\"font-weight: 400;\">. It\u2019s also important to make sure you keep up to date with any changes in the ADA and in <\/span><a href=\"https:\/\/factorialhr.com\/blog\/hr-compliance-laws\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">HR compliance laws<\/span><\/a><span style=\"font-weight: 400;\"> in general. A great way to protect yourself is to include all your ADA obligations in your <\/span><a href=\"https:\/\/factorialhr.com\/blog\/hr-compliance-checklist\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">HR compliance checklist<\/span><\/a><span style=\"font-weight: 400;\"> and establish clear policies and procedures to prevent discrimination in any of your business practices.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Another effective way to ensure ADA compliance is by using the right <\/span><b>HR tools and software<\/b><span style=\"font-weight: 400;\">. For example, Factorial\u2019s \u2018all-in-one\u2019 centralized HR software platform includes a range of features that help your company stay ADA compliant.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">With Factorial\u2019s HRIS solution you can:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Implement policies and procedures in line with any changes to employment laws and regulations.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Ensure you communicate all your discrimination policies and that they are readily available to existing employees.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Offer training on your company policies and procedures.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Ensure employees are aware of their rights.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Train managers so they can flag any potential claims of discrimination.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Create a paper trail for any disciplinary procedures.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">And finally, you can perform regular audits and create checklists to ensure compliance with the Americans with Disabilities Act at all levels of your organization.<\/span><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>The Americans with Disabilities Act (ADA) is a federal law that protects individuals from discrimination in public places. In terms of the workplace, the ADA requires employers to provide reasonable accommodations for any employees with disabilities. Given that, according to the CDC, 1 in 4 or over 61 million adults in the United States live<a href=\"https:\/\/factorialhr.com\/blog\/americans-with-disabilities-act\/\" class=\"read-more\"> [&#8230;]<\/a><\/p>\n","protected":false},"author":80,"featured_media":88134,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[146],"tags":[],"class_list":["post-88133","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-legal-hr"],"acf":{"topics":false},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v21.5 (Yoast SEO v21.9.1) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Americans with Disabilities Act (ADA): complete HR guide<\/title>\n<meta name=\"description\" content=\"What the Americans with Disabilities Act means for your business. Provisions, definitions, and employer obligations to ensure ADA compliance\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/factorialhr.com\/blog\/americans-with-disabilities-act\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Americans with Disabilities Act (ADA): complete HR guide\" \/>\n<meta property=\"og:description\" content=\"What the Americans with Disabilities Act means for your business. Provisions, definitions, and employer obligations to ensure ADA compliance\" \/>\n<meta property=\"og:url\" content=\"https:\/\/factorialhr.com\/blog\/americans-with-disabilities-act\/\" \/>\n<meta property=\"og:site_name\" content=\"Factorial\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/people\/Factorial\/100064908455810\/\" \/>\n<meta property=\"article:published_time\" content=\"2022-12-08T16:24:39+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-04-24T13:49:20+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/factorialhr.com\/wp-content\/uploads\/2022\/12\/08171327\/Americans-with-Disabilities-Act.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"830\" \/>\n\t<meta property=\"og:image:height\" content=\"400\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Cat Symonds\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@factorialapp\" \/>\n<meta name=\"twitter:site\" content=\"@factorialapp\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Cat Symonds\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"11 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/factorialhr.com\/blog\/americans-with-disabilities-act\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/factorialhr.com\/blog\/americans-with-disabilities-act\/\"},\"author\":{\"name\":\"Cat Symonds\",\"@id\":\"https:\/\/factorialhr.com\/blog\/#\/schema\/person\/39a0e312e3aae9ac2b6461196e8b1620\"},\"headline\":\"Americans with Disabilities Act (ADA): complete HR guide\",\"datePublished\":\"2022-12-08T16:24:39+00:00\",\"dateModified\":\"2025-04-24T13:49:20+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/factorialhr.com\/blog\/americans-with-disabilities-act\/\"},\"wordCount\":2360,\"publisher\":{\"@id\":\"https:\/\/factorialhr.com\/blog\/#organization\"},\"articleSection\":[\"Legal &amp; Finance\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/factorialhr.com\/blog\/americans-with-disabilities-act\/\",\"url\":\"https:\/\/factorialhr.com\/blog\/americans-with-disabilities-act\/\",\"name\":\"Americans with Disabilities Act (ADA): complete HR guide\",\"isPartOf\":{\"@id\":\"https:\/\/factorialhr.com\/blog\/#website\"},\"datePublished\":\"2022-12-08T16:24:39+00:00\",\"dateModified\":\"2025-04-24T13:49:20+00:00\",\"description\":\"What the Americans with Disabilities Act means for your business. Provisions, definitions, and employer obligations to ensure ADA compliance\",\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/factorialhr.com\/blog\/americans-with-disabilities-act\/\"]}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/factorialhr.com\/blog\/#website\",\"url\":\"https:\/\/factorialhr.com\/blog\/\",\"name\":\"Factorial\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/factorialhr.com\/blog\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/factorialhr.com\/blog\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/factorialhr.com\/blog\/#organization\",\"name\":\"All-in-one business management software - Factorial\",\"url\":\"https:\/\/factorialhr.com\/blog\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/factorialhr.com\/blog\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/factorialhr.com\/wp-content\/uploads\/2023\/07\/18155144\/factorial-logo.png\",\"contentUrl\":\"https:\/\/factorialhr.com\/wp-content\/uploads\/2023\/07\/18155144\/factorial-logo.png\",\"width\":946,\"height\":880,\"caption\":\"All-in-one business management software - Factorial\"},\"image\":{\"@id\":\"https:\/\/factorialhr.com\/blog\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/people\/Factorial\/100064908455810\/\",\"https:\/\/twitter.com\/factorialapp\",\"https:\/\/www.linkedin.com\/company\/factorialhr\",\"https:\/\/www.youtube.com\/@factorialmedia\",\"https:\/\/www.instagram.com\/factorial\/#\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/factorialhr.com\/blog\/#\/schema\/person\/39a0e312e3aae9ac2b6461196e8b1620\",\"name\":\"Cat Symonds\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/factorialhr.com\/blog\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/b492f0f89686841665e1c7b5f5b67998?s=96&d=identicon&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/b492f0f89686841665e1c7b5f5b67998?s=96&d=identicon&r=g\",\"caption\":\"Cat Symonds\"},\"description\":\"Cat Symonds is a freelance writer, editor, and translator. Originally from Wales, she studied Spanish and French at the University of Swansea before moving to Barcelona where she lived and worked for 12 years. She has since relocated back to Wales where she continues to build her business, working with clients in Spain and the UK.\u00a0 Cat is the founder of\u00a0The Content CAT: Content And Translation, providing content development and translation services to her clients. She specializes in corporate blogs, articles of interest, ghostwriting, and translation (SP\/FR\/CA into EN), collaborating with a range of companies from a variety of business sectors. She also offers services to a number of NGOs including Oxfam Interm\u00f3n, UNICEF, and Corporate Excellence - Centre for Reputation Leadership.\u00a0 For more information or to contact Cat visit her\u00a0website\u00a0(thecontentcat.com) or send her a message through\u00a0LinkedIn.\",\"sameAs\":[\"http:\/\/www.thecontentcat.com\/\",\"https:\/\/www.linkedin.com\/in\/catsymonds\/\"],\"url\":\"https:\/\/factorialhr.com\/blog\/author\/cat-symonds\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Americans with Disabilities Act (ADA): complete HR guide","description":"What the Americans with Disabilities Act means for your business. Provisions, definitions, and employer obligations to ensure ADA compliance","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/factorialhr.com\/blog\/americans-with-disabilities-act\/","og_locale":"en_US","og_type":"article","og_title":"Americans with Disabilities Act (ADA): complete HR guide","og_description":"What the Americans with Disabilities Act means for your business. Provisions, definitions, and employer obligations to ensure ADA compliance","og_url":"https:\/\/factorialhr.com\/blog\/americans-with-disabilities-act\/","og_site_name":"Factorial","article_publisher":"https:\/\/www.facebook.com\/people\/Factorial\/100064908455810\/","article_published_time":"2022-12-08T16:24:39+00:00","article_modified_time":"2025-04-24T13:49:20+00:00","og_image":[{"width":830,"height":400,"url":"https:\/\/factorialhr.com\/wp-content\/uploads\/2022\/12\/08171327\/Americans-with-Disabilities-Act.jpg","type":"image\/jpeg"}],"author":"Cat Symonds","twitter_card":"summary_large_image","twitter_creator":"@factorialapp","twitter_site":"@factorialapp","twitter_misc":{"Written by":"Cat Symonds","Est. reading time":"11 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/factorialhr.com\/blog\/americans-with-disabilities-act\/#article","isPartOf":{"@id":"https:\/\/factorialhr.com\/blog\/americans-with-disabilities-act\/"},"author":{"name":"Cat Symonds","@id":"https:\/\/factorialhr.com\/blog\/#\/schema\/person\/39a0e312e3aae9ac2b6461196e8b1620"},"headline":"Americans with Disabilities Act (ADA): complete HR guide","datePublished":"2022-12-08T16:24:39+00:00","dateModified":"2025-04-24T13:49:20+00:00","mainEntityOfPage":{"@id":"https:\/\/factorialhr.com\/blog\/americans-with-disabilities-act\/"},"wordCount":2360,"publisher":{"@id":"https:\/\/factorialhr.com\/blog\/#organization"},"articleSection":["Legal &amp; Finance"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/factorialhr.com\/blog\/americans-with-disabilities-act\/","url":"https:\/\/factorialhr.com\/blog\/americans-with-disabilities-act\/","name":"Americans with Disabilities Act (ADA): complete HR guide","isPartOf":{"@id":"https:\/\/factorialhr.com\/blog\/#website"},"datePublished":"2022-12-08T16:24:39+00:00","dateModified":"2025-04-24T13:49:20+00:00","description":"What the Americans with Disabilities Act means for your business. Provisions, definitions, and employer obligations to ensure ADA compliance","inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/factorialhr.com\/blog\/americans-with-disabilities-act\/"]}]},{"@type":"WebSite","@id":"https:\/\/factorialhr.com\/blog\/#website","url":"https:\/\/factorialhr.com\/blog\/","name":"Factorial","description":"","publisher":{"@id":"https:\/\/factorialhr.com\/blog\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/factorialhr.com\/blog\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/factorialhr.com\/blog\/#organization","name":"All-in-one business management software - Factorial","url":"https:\/\/factorialhr.com\/blog\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/factorialhr.com\/blog\/#\/schema\/logo\/image\/","url":"https:\/\/factorialhr.com\/wp-content\/uploads\/2023\/07\/18155144\/factorial-logo.png","contentUrl":"https:\/\/factorialhr.com\/wp-content\/uploads\/2023\/07\/18155144\/factorial-logo.png","width":946,"height":880,"caption":"All-in-one business management software - Factorial"},"image":{"@id":"https:\/\/factorialhr.com\/blog\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/people\/Factorial\/100064908455810\/","https:\/\/twitter.com\/factorialapp","https:\/\/www.linkedin.com\/company\/factorialhr","https:\/\/www.youtube.com\/@factorialmedia","https:\/\/www.instagram.com\/factorial\/#"]},{"@type":"Person","@id":"https:\/\/factorialhr.com\/blog\/#\/schema\/person\/39a0e312e3aae9ac2b6461196e8b1620","name":"Cat Symonds","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/factorialhr.com\/blog\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/b492f0f89686841665e1c7b5f5b67998?s=96&d=identicon&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/b492f0f89686841665e1c7b5f5b67998?s=96&d=identicon&r=g","caption":"Cat Symonds"},"description":"Cat Symonds is a freelance writer, editor, and translator. Originally from Wales, she studied Spanish and French at the University of Swansea before moving to Barcelona where she lived and worked for 12 years. She has since relocated back to Wales where she continues to build her business, working with clients in Spain and the UK.\u00a0 Cat is the founder of\u00a0The Content CAT: Content And Translation, providing content development and translation services to her clients. She specializes in corporate blogs, articles of interest, ghostwriting, and translation (SP\/FR\/CA into EN), collaborating with a range of companies from a variety of business sectors. She also offers services to a number of NGOs including Oxfam Interm\u00f3n, UNICEF, and Corporate Excellence - Centre for Reputation Leadership.\u00a0 For more information or to contact Cat visit her\u00a0website\u00a0(thecontentcat.com) or send her a message through\u00a0LinkedIn.","sameAs":["http:\/\/www.thecontentcat.com\/","https:\/\/www.linkedin.com\/in\/catsymonds\/"],"url":"https:\/\/factorialhr.com\/blog\/author\/cat-symonds\/"}]}},"_links":{"self":[{"href":"https:\/\/factorialhr.com\/blog\/wp-json\/wp\/v2\/posts\/88133"}],"collection":[{"href":"https:\/\/factorialhr.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/factorialhr.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/factorialhr.com\/blog\/wp-json\/wp\/v2\/users\/80"}],"replies":[{"embeddable":true,"href":"https:\/\/factorialhr.com\/blog\/wp-json\/wp\/v2\/comments?post=88133"}],"version-history":[{"count":9,"href":"https:\/\/factorialhr.com\/blog\/wp-json\/wp\/v2\/posts\/88133\/revisions"}],"predecessor-version":[{"id":157167,"href":"https:\/\/factorialhr.com\/blog\/wp-json\/wp\/v2\/posts\/88133\/revisions\/157167"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/factorialhr.com\/blog\/wp-json\/wp\/v2\/media\/88134"}],"wp:attachment":[{"href":"https:\/\/factorialhr.com\/blog\/wp-json\/wp\/v2\/media?parent=88133"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/factorialhr.com\/blog\/wp-json\/wp\/v2\/categories?post=88133"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/factorialhr.com\/blog\/wp-json\/wp\/v2\/tags?post=88133"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}