{"id":97464,"date":"2023-03-28T22:28:26","date_gmt":"2023-03-28T20:28:26","guid":{"rendered":"https:\/\/factorialhr.com\/blog\/?p=97464"},"modified":"2023-03-29T11:01:19","modified_gmt":"2023-03-29T09:01:19","slug":"code-of-conduct","status":"publish","type":"post","link":"https:\/\/factorialhr.com\/blog\/code-of-conduct\/","title":{"rendered":"How to create a code of conduct: Tips for employers"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">A code of conduct is a set of <\/span><b>values, rules, standards, and principles<\/b><span style=\"font-weight: 400;\"> that your employees must comply with during working hours. This document establishes <\/span><b>guidelines for employee conduct<\/b><span style=\"font-weight: 400;\"> and your <\/span><b>expectations<\/b><span style=\"font-weight: 400;\"> in terms of<\/span><b> internal and external practices and behaviors<\/b><span style=\"font-weight: 400;\">.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Why is this important?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For one thing, businesses that promote <\/span><b>work ethics and good behavior <\/b><span style=\"font-weight: 400;\">through a professional code of conduct are <\/span><a href=\"https:\/\/www.forbes.com\/sites\/larryalton\/2017\/09\/12\/how-much-do-a-companys-ethics-matter-in-the-modern-professional-climate\/?sh=4755ce0b1c79\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">far more likely to attract and retain top talent<\/span><\/a><span style=\"font-weight: 400;\">. Moreover, when a company publishes its code externally, potential customers can learn more about the company&#8217;s<\/span><b> ethics, values, and morals<\/b><span style=\"font-weight: 400;\">. As a result, it&#8217;s much easier to <\/span><b>enhance consumer trust and loyalty<\/b><span style=\"font-weight: 400;\">.\u00a0\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">So, what exactly is a code of conduct and what should you include in yours? How do you enforce your code of conduct?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Read on to find out.<\/span><\/p>\n<p><a href=\"https:\/\/factorialhr.com\/get-started\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"aligncenter wp-image-89831 \" src=\"https:\/\/factorialhr.com\/wp-content\/uploads\/2023\/01\/05151547\/FREE-TRIAL-2023-300x103.jpg\" alt=\"free trial\" width=\"769\" height=\"264\" srcset=\"https:\/\/factorialhr.com\/wp-content\/uploads\/2023\/01\/05151547\/FREE-TRIAL-2023-300x103.jpg 300w, https:\/\/factorialhr.com\/wp-content\/uploads\/2023\/01\/05151547\/FREE-TRIAL-2023.jpg 675w\" sizes=\"(max-width: 769px) 100vw, 769px\" \/><\/a><\/p>\n<p><b><div class=\"js-toc toc\">\n<p class=\"js-toc-title toc__title\">Table of Contents<\/p>\n<nav id=\"fac_toc_nav\" class=\"js-toc-nav toc__nav\" aria-label=\"Table of Contents\"><ol class=\"toc__list toc__list--level-1\"><li class=\"toc-heading-level-2\"><a class=\"toc__link toc-link-heading-1\" href=\"https:\/\/factorialhr.com\/blog\/code-of-conduct\/#what\u2019s-a-professional-code-of-conduct\" title=\"What\u2019s a professional code of conduct?\" data-target-id=\"what\u2019s-a-professional-code-of-conduct\">What\u2019s a professional code of conduct?<\/a><\/li><li class=\"toc-heading-level-2\"><a class=\"toc__link toc-link-heading-2\" href=\"https:\/\/factorialhr.com\/blog\/code-of-conduct\/#code-of-conduct-vs-code-of-ethics-definition\" title=\"Code of conduct vs. code of ethics definition\u00a0\" data-target-id=\"code-of-conduct-vs-code-of-ethics-definition\">Code of conduct vs. code of ethics definition\u00a0<\/a><\/li><li class=\"toc-heading-level-2\"><a class=\"toc__link toc-link-heading-3\" href=\"https:\/\/factorialhr.com\/blog\/code-of-conduct\/#what-should-a-code-of-conduct-include\" title=\"What should a code of conduct include?\u00a0\" data-target-id=\"what-should-a-code-of-conduct-include\">What should a code of conduct include?\u00a0<\/a><\/li><li class=\"toc-heading-level-2\"><a class=\"toc__link toc-link-heading-4\" href=\"https:\/\/factorialhr.com\/blog\/code-of-conduct\/#how-to-write-a-code-of-conduct\" title=\"How to write a code of conduct\u00a0\" data-target-id=\"how-to-write-a-code-of-conduct\">How to write a code of conduct\u00a0<\/a><\/li><li class=\"toc-heading-level-2\"><a class=\"toc__link toc-link-heading-5\" href=\"https:\/\/factorialhr.com\/blog\/code-of-conduct\/#code-of-conduct-examples\" title=\"Code of conduct examples\u00a0\" data-target-id=\"code-of-conduct-examples\">Code of conduct examples\u00a0<\/a><\/li><li class=\"toc-heading-level-2\"><a class=\"toc__link toc-link-heading-6\" href=\"https:\/\/factorialhr.com\/blog\/code-of-conduct\/#tips-to-enforce-your-company\u2019s-code-of-conduct\" title=\"Tips to enforce your company\u2019s code of conduct\u00a0\" data-target-id=\"tips-to-enforce-your-company\u2019s-code-of-conduct\">Tips to enforce your company\u2019s code of conduct\u00a0<\/a><\/li><\/ol><\/nav><\/div><\/b><\/p>\n<h2><b>What\u2019s a professional code of conduct?<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">A professional code of conduct is a document that outlines a series of <\/span><a href=\"https:\/\/factorialhr.com\/blog\/company-policies-and-procedures\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">company policies and procedures<\/span><\/a><span style=\"font-weight: 400;\"> related to how your employees conduct themselves. It often includes a description of your <\/span><b>company values and ethics, guidelines for employee behavior, and defined internal and external practices<\/b><span style=\"font-weight: 400;\">. It also includes your <\/span><b>disciplinary processes for employee misconduct<\/b><span style=\"font-weight: 400;\"> and the potential <\/span><b>consequences <\/b><span style=\"font-weight: 400;\">that an employee might face.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A code of conduct can take many forms. Some organizations focus more on <\/span><b>general guidance for how employees should behave when they represent the company<\/b><span style=\"font-weight: 400;\">. This includes promoting the company\u2019s <\/span><b>values, ethics, and beliefs<\/b><span style=\"font-weight: 400;\">. Others prefer to take a more structured approach and include <\/span><b>specific rules relating to a variety of internal practices<\/b><span style=\"font-weight: 400;\">.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Generally speaking, the latter is much more likely to help you build an <\/span><b>aligned culture founded on shared values and behaviors<\/b><span style=\"font-weight: 400;\">. Moreover, including specific standards also ensures you stay compliant with regulations relating to <\/span><b>harassment and discrimination<\/b><span style=\"font-weight: 400;\">, for example.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Think of your code of conduct as <\/span><b>a framework for the organization that you want to build and reflect to the outside world<\/b><span style=\"font-weight: 400;\">. The more your employees understand the importance of following your guidelines on employee conduct, the easier it will be to build <\/span><b>an employer brand based on values, ethics, and corporate responsibility.<\/b><\/p>\n<h2><b>Code of conduct vs. code of ethics definition<\/b><span style=\"font-weight: 400;\">\u00a0<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Is a code of conduct the same as a code of ethics?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Although these terms are closely related and often used interchangeably, there are a few subtle differences.<\/span><\/p>\n<p><b>Code of ethics definition<\/b><span style=\"font-weight: 400;\">: A broader set of principles that reflect your company values and ethics. A code of ethics serves as a framework for honesty and transparency. It also outlines broader principles that employees should reflect when they represent the business. These principles include the organization\u2019s mission and values, how employees should approach problems, and the standards to which you hold them.<\/span><\/p>\n<p><b>Code of conduct definition<\/b><span style=\"font-weight: 400;\">: A more focused set of guidelines relating to the ethics of a business. Often includes all of the above. However, a code of conduct also usually includes defined rules for employee actions and behaviors. This includes specific guidance for handling issues like harassment, discrimination, and conflicts of interest.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Generally speaking, both these codes are usually combined in a single document.<\/span><\/p>\n<h2><b>What should a code of conduct include?<\/b><span style=\"font-weight: 400;\">\u00a0<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Although all businesses are different, there are a few <\/span><b>specific aspects that you should include in your code of conduct<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Let\u2019s take a look.<\/span><\/p>\n<h3><b>Company values, ethics, and morals<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">One of the most important aspects to include in your code of conduct is a description of your <\/span><b>company&#8217;s values, ethics, and morals<\/b><span style=\"font-weight: 400;\">. This is especially important if you publish your code of conduct through your website, as customers and potential employees can gain a <\/span><b>better understanding of who you are as a business<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This might include values relating to:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Business ethics<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Corporate social responsibility<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Environmental responsibility<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Employee rights<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Commitment and responsibility<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Diversity and inclusion<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">At an internal level, your values, ethics, and morals can help you guide your employees so that they understand <\/span><b>the behaviors that they should reflect in order to align with the values of the business<\/b><span style=\"font-weight: 400;\">. It also helps them understand <\/span><b>how the organization puts its values into practice<\/b><span style=\"font-weight: 400;\">. This includes guidance on employee rights, ethical business practices, honesty and transparency, and expectations relating to equity and inclusion.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Make sure you are clear about the values that your business holds itself to, how you put these values into action, and the commitments you expect from your employees in this regard.\u00a0<\/span><\/p>\n<h3><b>Guidelines for employee behavior<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">As we mentioned above, a professional code of conduct often includes <\/span><b>specific guidelines for employee behavior<\/b><span style=\"font-weight: 400;\">. These standards regulate <\/span><b>how employees should conduct themselves whilst at work<\/b><span style=\"font-weight: 400;\">.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">There are a few benefits to this. Firstly, when you define clear guidelines, everyone understands exactly how they should behave. This helps you <\/span><b>avoid misunderstandings or claims of unfair treatment<\/b><span style=\"font-weight: 400;\">. Secondly, a clear framework helps you develop a <\/span><b>better working environment<\/b><span style=\"font-weight: 400;\"> where employees can <\/span><b>maintain professional relationships with their managers and colleagues<\/b><span style=\"font-weight: 400;\">. Thirdly, being clear and transparent about actions and behaviors that you will not tolerate helps you <\/span><b>stay compliant with laws and regulations relating to harassment and discrimination in the workplace<\/b><span style=\"font-weight: 400;\">.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">There are a number of topics you can cover here, including <\/span><b>how employees should treat their colleagues, how they should communicate with each other, and specific guidelines on meeting performance expectations<\/b><span style=\"font-weight: 400;\">. Ultimately, the clearer you are, the easier it will be for your employees to understand your expectations. And this is crucial for creating a <\/span><b>healthy, safe, and productive working environment<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<h3><b>Internal &amp; external practices<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">To get the most from your code of conduct, you should include <\/span><b>a description of all your internal practices, in line with your defined policies and procedures<\/b><span style=\"font-weight: 400;\">. This helps your employees understand <\/span><b>how they should handle specific situations that might arise during their working day.<\/b><span style=\"font-weight: 400;\"> It also helps them better understand how your internal processes work and how they <\/span><b>align with your company values<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Examples of internal practices that you can describe in your code of conduct include:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Equal opportunities\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Discrimination and harassment\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Health and safety in the workplace\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Substance abuse\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Gambling\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Training and development<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Dress code\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><a href=\"https:\/\/factorialhr.com\/blog\/personal-time-off\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Personal time off policy<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Inclement weather policy<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Break policy<\/span><\/li>\n<li style=\"font-weight: 400;\"><a href=\"https:\/\/factorialhr.com\/blog\/remote-work-policy\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Remote work policy<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Attendance and punctuality policy<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Use of personal cell phones while at work<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Legal compliance\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Information security<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Use of company property<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Facility security<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Protecting intellectual property<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Misconduct and disciplinary policy<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">It\u2019s also a good idea to detail your expectations in terms of <\/span><b>external practices<\/b><span style=\"font-weight: 400;\">. This will help your employees understand <\/span><b>how they should conduct themselves when they interact with customers and other company stakeholders<\/b><span style=\"font-weight: 400;\">.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This section will usually include guidelines on:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Confidentiality (company and client)<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Privacy<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Intellectual property\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Customer communication requirements<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Conflict of interests<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">The importance of transmitting respect and professionalism at all times.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Make sure you also consider any requirements relating to <\/span><b>industry compliance regulations<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<h3><b>Misconduct and consequences of code violations<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Finally, it\u2019s crucial that you include a detailed description of <\/span><b>how you handle misconduct and what the consequences are if an employee violates your code of conduct<\/b><span style=\"font-weight: 400;\">. Make sure you are clear that your organization doesn\u2019t tolerate certain actions and behaviors and you will <\/span><b>investigate any and all claims of misconduct<\/b><span style=\"font-weight: 400;\">.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Above all, make sure you define <\/span><b>clear <\/b><a href=\"https:\/\/factorialhr.com\/blog\/hr-incident-report-template\/\" target=\"_blank\" rel=\"noopener\"><b>incident reporting<\/b><\/a><b> processes<\/b><span style=\"font-weight: 400;\"> for claims of:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Harassment<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Abuse or assault<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Bullying<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Intoxication<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Illegal activity<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Discrimination<\/span><\/li>\n<\/ul>\n<h2><b>How to write a code of conduct<\/b><span style=\"font-weight: 400;\">\u00a0<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Before you begin writing your professional code of conduct, you need to decide <\/span><b>who will be involved in the process<\/b><span style=\"font-weight: 400;\">. This document will usually be managed by <\/span><b>HR<\/b><span style=\"font-weight: 400;\">, but it\u2019s a good idea to include <\/span><b>managers, employees, and other stakeholders<\/b><span style=\"font-weight: 400;\">, too. If you\u2019re a large organization, you might decide to create a <\/span><b>code of conduct team<\/b><span style=\"font-weight: 400;\"> to implement and manage your policies.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Once you\u2019ve done that, you\u2019re ready to get started. Here\u2019s what you need to do.\u00a0<\/span><\/p>\n<h3><b>Establish your priorities<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">The first thing to consider is the <\/span><b>values that are most important to your organization<\/b><span style=\"font-weight: 400;\">. Establishing these before anything else will help <\/span><b>guide the direction<\/b><span style=\"font-weight: 400;\"> of your code of conduct. As a result, your business will have a <\/span><b>clear identity<\/b><span style=\"font-weight: 400;\"> that your employees and other stakeholders can understand.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">What does your business value? What is its mission? How do you define a positive culture and working environment? How do you want your stakeholders to see you?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It\u2019s also important to consider <\/span><b>any ethical issues your company might have faced in the past<\/b><span style=\"font-weight: 400;\">. Why did they arise? How can you prevent these issues from happening again? Are there any <\/span><b>issues that other businesses in your industry might have faced<\/b><span style=\"font-weight: 400;\"> that you have yet to address?<\/span><\/p>\n<h3><b>Collect employee feedback<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">As we mentioned at the start of this section, it\u2019s a good idea to <\/span><b>get your employees involved in the process<\/b><span style=\"font-weight: 400;\">. After all, your code of professional conduct directly impacts them so you should take their <\/span><b>feedback <\/b><span style=\"font-weight: 400;\">into consideration. By participating in the process, they will be more open to your guidelines and understand why it\u2019s so important to put these practices in writing. Their support will also make it much easier to enforce your code of conduct once implemented.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">There are a few ways you can do this. You can share an <\/span><b>employee survey<\/b><span style=\"font-weight: 400;\"> or hold <\/span><b>one-to-one meetings<\/b><span style=\"font-weight: 400;\"> with long-term employees who understand the nature of your business. Ask them what they would like to see in the document and if there are any issues relating to conduct that the organization needs to address. You could even share a draft of your code of conduct with a few select employees once written to find out if they have <\/span><b>any suggestions for improvement<\/b><span style=\"font-weight: 400;\">. This will help you <\/span><b>align your code with the values and expectations of your employees<\/b><span style=\"font-weight: 400;\">, too.<\/span><\/p>\n<h3><b>Define a compliance officer<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Although it\u2019s important to have the <\/span><b>support of your managers<\/b><span style=\"font-weight: 400;\"> when you implement your code of conduct, it\u2019s also a good idea to <\/span><b>assign the role of compliance officer to a member of your HR team<\/b><span style=\"font-weight: 400;\">. This person will be responsible for <\/span><b>applying and enforcing<\/b><span style=\"font-weight: 400;\"> your code of professional conduct. They will also be responsible for <\/span><b>updating your policy as your business grows and develops<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">There are a few things to consider before you select the right person for this role. Firstly, they should be a long-standing employee who <\/span><b>understands the values of your organization<\/b><span style=\"font-weight: 400;\">. They need to have a <\/span><b>strong commitment<\/b><span style=\"font-weight: 400;\"> to the success of your business, and an <\/span><b>in-depth understanding of all your internal policies and procedures<\/b><span style=\"font-weight: 400;\">. They also need to be <\/span><b>reliable<\/b><span style=\"font-weight: 400;\">\u00a0and <\/span><b>trustworthy<\/b><span style=\"font-weight: 400;\">\u00a0and have <\/span><b>strong interpersonal skills<\/b><span style=\"font-weight: 400;\"> so that they can effectively handle any claims of misconduct.<\/span><\/p>\n<h3><b>Write your code of conduct policy<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Once you\u2019ve done all the above, you\u2019ll be ready to <\/span><b>write your code of conduct policy<\/b><span style=\"font-weight: 400;\">. Start by creating an initial draft. Don\u2019t forget to<\/span><b> include a statement on your disciplinary procedures<\/b><span style=\"font-weight: 400;\"> in the event that an employee violates your guidelines. This might include <\/span><b>verbal warnings, written warnings, suspension, or termination in the case of gross misconduct<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">After you\u2019ve clearly defined every aspect of your code of professional conduct, share it with a few key employees to <\/span><b>collect feedback and suggestions<\/b><span style=\"font-weight: 400;\">. Then, once you\u2019ve done that, write your final draft, implement it, and share it with all your employees. Make sure your code of conduct is <\/span><b>easily accessible<\/b><span style=\"font-weight: 400;\"> and that employees understand <\/span><b>what it is and how it works<\/b><span style=\"font-weight: 400;\">. It\u2019s a good idea to include a copy in your <\/span><a href=\"https:\/\/factorialhr.com\/blog\/employee-handbook\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">employee handbook<\/span><\/a><span style=\"font-weight: 400;\">. That way, you can be sure that both<\/span><b> current and future employees<\/b><span style=\"font-weight: 400;\"> have access to it.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You could also include a copy of your code (or a summary) on your <\/span><b>website <\/b><span style=\"font-weight: 400;\">so that <\/span><b>customers and potential employees understand your values as a business<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><a href=\"https:\/\/factorialhr.com\/templates\/employee-handbook-template\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"alignnone size-medium wp-image-97472\" src=\"https:\/\/factorialhr.com\/wp-content\/uploads\/2023\/03\/29105344\/employee-handbook-template-300x300.jpg\" alt=\"employee handbook template download\" width=\"300\" height=\"300\" srcset=\"https:\/\/factorialhr.com\/wp-content\/uploads\/2023\/03\/29105344\/employee-handbook-template-300x300.jpg 300w, https:\/\/factorialhr.com\/wp-content\/uploads\/2023\/03\/29105344\/employee-handbook-template-150x150.jpg 150w, https:\/\/factorialhr.com\/wp-content\/uploads\/2023\/03\/29105344\/employee-handbook-template-160x160.jpg 160w, https:\/\/factorialhr.com\/wp-content\/uploads\/2023\/03\/29105344\/employee-handbook-template-80x80.jpg 80w, https:\/\/factorialhr.com\/wp-content\/uploads\/2023\/03\/29105344\/employee-handbook-template.jpg 526w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<h2><b>Code of conduct examples<\/b><span style=\"font-weight: 400;\">\u00a0<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Although not every business has one, a professional code of conduct can help you <\/span><b>clearly define the standards that you hold your employees to<\/b><span style=\"font-weight: 400;\">. That way, all your key stakeholders understand what your ethics and values are. This can not only help you nurture a more <\/span><b>positive working environment<\/b><span style=\"font-weight: 400;\">, but it can also be a great way to <\/span><b>build your brand and reputation<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here are a couple of examples of <\/span><b>well-known companies<\/b><span style=\"font-weight: 400;\"> that have implemented a <\/span><b>code of conduct aligned with their core business values<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<h3><b>Visa<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">The multinational financial services corporation has invested a lot of time and money into promoting its code of conduct. Using the slogan \u201c<\/span><i><span style=\"font-weight: 400;\">Integrity. Everyday. Everywhere.<\/span><\/i><span style=\"font-weight: 400;\">\u201d, Visa strives to communicate its <\/span><b>commitment to earning the trust of its clients<\/b><span style=\"font-weight: 400;\"> by meeting the <\/span><b>highest ethical standards <\/b><span style=\"font-weight: 400;\">with every service it offers.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Visa\u2019s code of conduct is based on six principles:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><b>Lead by example<\/b><span style=\"font-weight: 400;\">. Be accountable, treat others with respect, and demonstrate a passion for our business.<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>Communicate openly<\/b><span style=\"font-weight: 400;\">. Promote a shared vision, communicate effectively, and value the perspectives of others.<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>Enable and inspire<\/b><span style=\"font-weight: 400;\">. Inspire success, remove barriers, and value inclusivity and diversity.<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>Excel with partners<\/b><span style=\"font-weight: 400;\">. Build strong relationships inside and outside of Visa, provide excellent customer service, and take a solution-oriented approach.<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>Act decisively<\/b><span style=\"font-weight: 400;\">. Challenge the status quo, decide quickly, and learn from our mistakes.<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>Collaborate<\/b><span style=\"font-weight: 400;\">. Break down silos, engage with our colleagues, and deliver as one team.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Visa\u2019s code of conduct also includes detailed explanations of all its <\/span><b>business ethics policies<\/b><span style=\"font-weight: 400;\"> and a comprehensive <\/span><b>list of resources that employees can access<\/b><span style=\"font-weight: 400;\"> if they have any doubts. This includes a confidential compliance hotline, a business conduct office, a conflict-of-interest program, and an employee assistance program.<\/span><\/p>\n<h3><b>L\u2019Oreal<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">The French cosmetics company L\u2019Oreal has also made a <\/span><b>public commitment to its code of conduct<\/b><span style=\"font-weight: 400;\">. This document defines the <\/span><b>L\u2019Oreal Spirit<\/b><span style=\"font-weight: 400;\">, including the company\u2019s values and business ethics. It also explains in detail how the organization <\/span><b>respects its commitments as a business, as an employer, and as a responsible corporate citizen<\/b><span style=\"font-weight: 400;\">.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The section on \u201c<\/span><i><span style=\"font-weight: 400;\">Respecting our commitments as a business<\/span><\/i><span style=\"font-weight: 400;\">\u201d details L&#8217;Oreal&#8217;s business practices relating to:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Product safety and quality<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Advertising and marketing<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Supplier selection and fair treatment of suppliers<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Fair competition<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Conflicts of interests<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Gifts and entertainment<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Bribery and facilitation payments<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Confidential information<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Representing the company<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Privacy and data protection<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Use of company resources<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Financial and business records and the fight against money laundering<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Insider trading<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Tax<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">The rest of the document focuses on L\u2019Oreal\u2019s guidelines on <\/span><b>how employees should treat each other and how they interact with the wider world<\/b><span style=\"font-weight: 400;\">. It also includes specific processes for reporting concerns and claims of misconduct.<\/span><\/p>\n<h2><b>Tips to enforce your company\u2019s code of conduct<\/b><span style=\"font-weight: 400;\">\u00a0<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Let\u2019s finish by taking a look at a few <\/span><b>tips and best practices<\/b><span style=\"font-weight: 400;\"> to help you enforce your code of conduct once you have implemented it:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><b>Make sure it\u2019s easy to understand<\/b><span style=\"font-weight: 400;\">. Remove as much jargon as possible and provide detailed explanations whenever needed.<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>Cover all situations<\/b><span style=\"font-weight: 400;\">. Make sure you cover all areas relating to conduct and business ethics. Consider any potential ethical issues that might arise and detail your processes for handling them.<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>Make sure it\u2019s accessible<\/b><span style=\"font-weight: 400;\">. Share your code once implemented and make sure employees are able to easily access it. Include a copy in your employee handbook and give it to all new employees during your onboarding process.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>Get senior management approval<\/b><span style=\"font-weight: 400;\">. Involve your senior managers in the process, collect their feedback and suggestions, and get their final approval. You could even include a statement from your CEO in your policy.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>Train your departmental managers<\/b><span style=\"font-weight: 400;\">. Make sure they understand your code of conduct and how they should handle any claims of misconduct in their teams. Also, remind them that they must lead by example.\u00a0\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>Highlight processes for reporting misconduct<\/b><span style=\"font-weight: 400;\">. This includes who employees should inform and how they should report any incidents. You could even include a few examples of where breaches might occur.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>Investigate all claims of misconduct<\/b><span style=\"font-weight: 400;\">. If an employee reports an incident, investigate it. If you don\u2019t apply this rule consistently, it could result in claims of discrimination, unfair treatment, or even unfair dismissal.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Ultimately, a well-written code of conduct helps you build a <\/span><b>solid brand reputation<\/b><span style=\"font-weight: 400;\">. It also helps you build a more <\/span><b>cohesive, positive, and productive working environment<\/b><span style=\"font-weight: 400;\">. As a result, you can<\/span> <span style=\"font-weight: 400;\">develop a workforce that <\/span><b>respects the company and the wider community and effectively reflects your values and ethics as an organization<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>A code of conduct is a set of values, rules, standards, and principles that your employees must comply with during working hours. This document establishes guidelines for employee conduct and your expectations in terms of internal and external practices and behaviors.\u00a0 Why is this important? For one thing, businesses that promote work ethics and good<a href=\"https:\/\/factorialhr.com\/blog\/code-of-conduct\/\" class=\"read-more\"> [&#8230;]<\/a><\/p>\n","protected":false},"author":80,"featured_media":97465,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[347],"tags":[],"class_list":["post-97464","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-people-management"],"acf":{"topics":false},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v21.5 (Yoast SEO v21.9.1) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to create a code of conduct: Tips for employers | Factorial<\/title>\n<meta name=\"description\" content=\"What is a professional code of conduct, do you need one, and what should you include in yours? 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