Security at Factorial
Keeping our customers' data secure is our highest priority.
This security page provides a high-level overview of the security practices put in place to achieve that objective.
Factorial has established an Information Security Management System in accordance with the requirements of the ISO/IEC 27001 standard to guarantee the continuity of information systems, minimise the risk of damage and ensure compliance with the objectives set, which can be found here:


Data Protection
Factorial takes data protection very seriously, and it is compliant with GDPR, UK-GDPR, LGPD, CCPA and LFPDPPP.
Certifications
To show our commitment to protecting customer data, Factorial has invested in obtaining and maintaining certifications in the following standards:
Product Security
Factorial makes sure its platform complies with world wide recognized information security standards:
Internal Security
At Factorial we make sure to implement internal policies and protocols to comply with internationally recognised security standards.
Service Level Agreement
This Service Level Agreement ("SLA") governs the use of Factorial under the provisions of the Terms of Services.
Agreements and terms
Hereunder you will find the aplicable agreements and terms regulating your relationship with Factorial
Confidentiality
Factorial and the customer undertake to keep reserved and confidential the existence and content of all documentation and information that is provided, transmitted or disclosed, undertaking not to make any disclosure without the prior written authorisation of the other party.