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Transcription

00:04

Metrics that matter more than money

00:14

Well, are there metrics that are more important than money?

00:17

I think so.I think that talking about money often means thinking in the short term.

00:25

It doesn't mean that just because you earn a lot of money today,you'll earn more money tomorrow.

00:31

And that also says a lot about the business owners and, above all,what they are looking for.

00:39

Society is pushing us more and more to seek more short-term rewards.

00:45

I'm sure you remember when in your neighborhoods or cities you saw the butcher's shop or the bakery that had been passed down from generation to generation?

00:55

And it turns out that in the last five years, five different businesses offering five totally different things have come and gone.

01:02

There are businesses that take off at a certain point and then disappear.

01:08

That's the short term.What happens with those short-term investments is that they always come to an end.

01:14

So that's why it's so important to look beyond money.

01:18

We are satisfied only with the result, and that is where errors begin to arise.

01:24

The result is often money.On the other hand, there are businesses that can last for 100 years.

01:31

You will never achieve extraordinary or incredible financial results,but they are always constant.

01:39

That is why in companies and work environments,while obviously, we have to seek money.

01:46

That's why we're all there,but that does not provide you with the necessary information to know if your business will be able to endure over time or not.

01:57

We are talking about sustainability, medium and long-term stability.

02:01

What would be the key metrics for Wellhub in this case?

02:05

For us, it is very important to think where we are right now.

02:10

I believe that high-growth companies, such as ours,They are often thinking about the next step.

02:16

But it is always important to consider whether what we are doing today will take us to the next step.

02:22

We are at a point in time when there is a lot of talk about the attention economy.

02:25

Many of the companies currently on the market are competing to get your attention.

02:31

I don't think Facebook existed 30 years ago.How much time did we spend on social media?

02:38

None. They didn't exist.If we start doing calculations and add them up to audiovisual platforms, for example,In the end, we realize that 24 hours a day we're connected.

02:50

The attention economy.There is a constant struggle between companies which leads us to attract or seek the user's or subscriber's attention, etc.

03:03

For us, it's fantastic to see how we're getting more users every day.

03:08

But what worries us most is whether every day those users are actually using the service.

03:14

If you have a group of people who use your service,what you are going to do is develop that service or that product better through the knowledge your users are giving you.

03:25

You could say that the current economy is based more on usability than ownership.

03:30

How has this changed the current paradigm?It is much more accessible to have products.

03:35

How many products can you have on a mobile phone or tablet?

03:39

How much effort does it take to have those products?within your everyday environment?

03:44

Nothing.What happens after that initial immediacy is that, OK, I've got the product,But that doesn't guarantee that you will go to it,whether you'll use it or not.

03:52

Companies that want to take a step forward will have to generate added value to their subscribers or users.