Over the years, Factorial has been working hard to provide businesses with solutions to simplify and streamline their core business operations. Always evolving through more advanced features, cleaner interfaces, and deeper integrations. Now, with the launch of One, Factorial’s AI agent, and being part of Microsoft’s MCP Server, we’re stepping into a new era of cross-platform collaboration.
This exciting new era of cross-platform connection is about to fundamentally change how teams interact with their tools. Offering a powerful solution for companies all over the world, a seamless data exchange across systems, making it as if you were working from one single platform.
Easy Adoption for Microsoft Clients
Factorial fits naturally into the Microsoft ecosystem thanks to deep integrations with Microsoft 365, Outlook, Teams, Azure AD, Power BI, and more. This allows organisations to use Factorial alongside the tools they already rely on every day.
Our protagonist among the integrations is the one with Dynamics 365 Business Central. Through our native API integration, clients of both software can sync employees, time, expenses, projects, and operational data into Business Central, cutting manual work and improving accuracy across HR and finance.
Factorial One: Our Next Evolution
In October 2025, we launched Factorial One – the AI layer that brings true intelligence to the heart of the Factorial platform. One is designed to understand your business end-to-end and support every team across HR, finance, operations, and management.
Built entirely on Microsoft Azure, One leverages Azure AI Foundry services, including Azure OpenAI in Foundry Models and Microsoft Fabric, developed in close collaboration with the Microsoft Digital Natives team in EMEA. This partnership has allowed us to embed intelligence directly where decisions happen, not as an external add-on.
Factorial One turns everyday workflows – time, scheduling, projects, expenses – into guided, assisted experiences that help teams work faster and with fewer mistakes. And with the first Factorial Agent launching in January 2026, companies will gain conversational, context-aware support powered by their own data, not a generic copilot.
Factorial One isn’t about productivity hacks. It’s about giving organisations a stronger, smarter operational foundation, so teams can work with more clarity, speed, and impact.
The Next Step: MCP and a New Type of Cross-Platform Experience
This evolution naturally leads to our next leap: connecting Factorial One to Microsoft’s MCP Server.
MCP allows us to move far beyond hard-coded, rigid integrations and into a new era of intelligent, agent-to-agent collaboration. By connecting Factorial to the Dynamics 365 Business Central MCP Server, users can pull, exchange, and action data across both platforms using natural language alone, all from a single Copilot interface.
This advancement breaks down long-standing UX and adoption barriers that traditional integrations could never solve. Instead of navigating multiple systems, fixed workflows, or siloed interfaces, users now gain a smarter, faster, and far more flexible way to interact with their tools.
With the right guardrails around permissions and data access, this new cross-platform model can scale quickly and reshape how business systems communicate and operate together.
This is the beginning of the ultimate cross-platform interaction experience, powered by Agentic technology, rooted in Azure, and evolving through MCP.
A First Look: Unified Operations in Practice
Our first MCP scenario brings this vision to life inside Business Central’s Copilot chat. Here, Copilot becomes the single workspace for both systems. Approved expense data flows from Factorial into Business Central, and financial actions are completed in seconds, no system switching, no copying data, no manual steps.
Workflows that once required multiple tools now happen naturally in one place. It’s a simple, powerful example of how this agent-driven model can streamline day-to-day operations, and it demonstrates the kind of experiences MCP is designed to unlock.
Beyond Expenses: What’s Coming Next
Expenses are only the first step. MCP enables an entirely new category of cross-platform workflows, spanning time tracking, project operations, approvals, employee sync, and more.
We will expand these use cases gradually as we test, learn, and build alongside Microsoft. As MCP evolves, new agent-to-agent scenarios will emerge that change how organisations run their operations.
This is the first chapter in a much larger shift, and the future of cross-platform business interaction is only beginning to take shape.
See It Live at Convergence 2025
We’re excited to showcase this evolution at Microsoft Convergence 2025, the key event for ERP and business applications. With more than 50 deep-dive sessions, roadmap updates, and hands-on learning opportunities, it’s the ideal moment to see how MCP will shape the next generation of business systems.
Factorial will be presenting our first MCP scenario with Business Central, and what a unified Copilot experience can mean for everyday operations.
Join us at Convergence and see what comes next.
