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Work Shifts: What is the Best Employee Work Schedule Type?

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13 min read
work shifts

There are several types of work shifts that can be commonly found across various industries in the US. These shifts dictate the hours and days an employee is expected to work. 

In this blog post, we take a closer look at the various work shift options that have reshaped the way we approach working hours and work-life balance. Whether you’re curious about flexible shifts, night shifts, or other innovative arrangements, this article has you covered.

TABLE OF CONTENTS

Work Shift Types
Alternative Shift Types
Other Work Schedules
Shifts by Industry
Benefits of Different Shift Types
How to Have a Healthy Work Shift Schedule
How to Create the Best Shift Schedule for Employees
Work Schedules for Employees (Template)
Shift Management Software ✅

shift scheduling

Work Shift Types

There are many work shift types besides the regular 9-to-5 schedule. These shift types are the result of different industry and operational needs, employee preferences, and laws and regulations related to shift scheduling and time off.

Here are some of the most common types of work shifts.

Work by Shift

Shift work is a work schedule designed to provide service throughout the full 24 hours of the day. Depending on the company and the industry, some people may work 12 hour shifts, others may work 10 hour shifts, while others work 8 hours a day. Generally, workers can legally work as many hours a day as they want to or as their employer requires. No federal or state laws cap the hours employees can work and OSHA does not regulate hours worked, does not require breaks, and does not require a minimum sleeping or rest period between shifts.

What is a Double Shift?

Many occupations demand 24/7 coverage, such as those in hospitals, airports, and police services. A work period starting from 8 am to 4 pm constitutes a single shift, typically referred to as the day shift. From 4 pm to midnight, the second shift emerges, commonly known as the “swing shift.” The third shift, spanning midnight to 8 am, is sometimes termed the red-eye shift or simply the midnight shift. A double shift entails working two consecutive shifts, like starting from 8 am and continuing until midnight, often referred to as “two shifts back to back.”

For different organizations, the timing of each shift may vary. In the cases of police and hospitals, they frequently stagger the shift changeover across a multitude of personnel, preventing a simultaneous shift switch for everyone. This approach leads to shifts commencing at diverse times, such as 8 am, 9 am, 10 am, and so forth, creating a continuous rotation around the clock.

Rotating Shifts

In some industries, employees work rotating shifts, where they alternate between different shifts on a regular schedule. For example, an employee might work the day shift for a certain number of days, then switch to the evening or night shift.

Day Shift (1st Shift)

The day shift typically runs from early morning to late afternoon or early evening, usually between the hours of 7:00 AM and 3:00 PM or 8:00 AM and 4:00 PM.

Evening Shift (2nd Shift)

The evening shift usually begins in the late afternoon and continues until around midnight. The hours for this shift might be around 3:00 PM to 11:00 PM or 4:00 PM to 12:00 AM.

Night Shift (3rd Shift or Graveyard Shift)

The night shift typically starts in the late evening or midnight and runs until the early morning hours. Common hours for the night shift are 11:00 PM to 7:00 AM or 12:00 AM to 8:00 AM.

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Alternative Shift Types

Now let’s take a look at some other shift examples.

Split Shifts

A split shift involves dividing the workday into two distinct periods. An employee might work a few hours in the morning, have a break during the middle of the day, and then work a few more hours in the afternoon or evening.

Weekend Shifts

Some industries require employees to work on weekends, often with a schedule that aligns with typical business hours or other shift patterns.

On-Call Shifts

Employees on on-call shifts are required to be available to work if needed but are not guaranteed a set number of hours. They might need to be reachable and ready to come in at short notice.

Overtime Shifts

Overtime shifts occur when employees work beyond their regular hours, often to cover peak demand periods or unexpected events. Overtime can occur during any shift.

Flexible Shifts

Some workplaces offer flexible shifts, where employees have some control over their work hours. This might involve choosing from a range of available shifts that best fit their schedule.

Seasonal or Temporary Shifts

Certain industries, such as retail during the holiday season or agriculture during harvest periods, may have shifts that are only active during specific times of the year.

It’s important to note that the specific names and characteristics of shifts can vary by industry and employer. Additionally, the prevalence of different shift types can change based on factors such as the nature of the work, operational requirements, and employee preferences. If you want to read about even more types of schedules and shift types, read our articles on swing shift hours, 9/80 work schedules, or the 4-hour work week.

Other Work Schedules

There are additional categorizations of work arrangements beyond shift types. These categorizations relate to the number of hours worked per week or the overall employment status. Here are a few more work arrangements:

Part-Time Employee Schedules

Part-time employees work fewer hours than full-time employees. The exact number of hours that constitutes part-time work can vary, but it’s generally considered to be less than the standard 40 hours per week. Part-time employees might work specific shifts or have a variable schedule.

Full-Time Employee Schedules

Full-time employees typically work a standard number of hours per week, often around 40 hours. They may work consistent shifts and enjoy benefits such as healthcare, paid time off, and retirement plans.

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Temporary or Seasonal Shift Schedules

Temporary employees are hired for a specific period or purpose. Seasonal employees work during peak business seasons, such as holidays. Both types of employees might work various shifts, including part-time or full-time hours.

Contractor or Freelancer Schedules

Contractors and freelancers are typically hired on a project or contract basis. They often have more control over their schedules and may work irregular hours, depending on the project’s requirements.

Flextime

Flextime allows employees to choose their start and end times within a certain range of hours determined by the employer. This provides some flexibility in creating a work schedule that suits an employee’s needs.

Compressed Workweek

In a compressed workweek, a full-time schedule is completed in fewer than the standard five days. For example, an employee might work four 10-hour days instead of five 8-hour days.

Job Sharing

Job sharing involves two or more employees sharing the responsibilities of a full-time position. Each employee might work part-time hours or alternate shifts to cover the role.

Remote Work or Telecommuting

Remote workers or telecommuters perform their job tasks from a location outside of the physical workplace. They might work on various shifts or have more flexible schedules.

Zero-Hours Contracts

These contracts do not guarantee a set number of hours, and employees only work when they are needed. This can provide flexibility for both the employer and the employee but can also lead to income uncertainty.

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Permanent Part-Time

Some roles are designed as ongoing part-time positions, where employees work fewer hours each week but still have a stable, permanent role.

Shift Lead or Supervisor Schedules

These roles involve overseeing a team during a particular shift. Shift leads or supervisors often have a mix of responsibilities beyond regular job tasks, including managing employee schedules and addressing issues that arise during their shift.

These work arrangements can have varying implications for benefits, job security, scheduling, and overall work-life balance. It’s essential for employees to understand the terms of their employment and how they relate to the specific work arrangement they are in. Read more in our article on hybrid work schedules

Shifts by Industry

Certain industries implement specific shift schedules to meet their unique operational requirements. These tailored schedules ensure that essential functions are seamlessly carried out around the clock, maintaining continuous service and production.

Work Schedules for Construction

Typically, a standard workweek for construction workers involves 40 hours spread over 5 days (Monday to Friday) within regular office hours.

In certain cases, like construction projects, tasks might need to be completed during nighttime hours or on weekends. This is particularly relevant during ongoing building operations when improvement or adaptation projects are underway.

Work Schedules for Medical Care Assistants

Medical assistants have the option of both full-time and part-time work schedules, with many opting for full-time roles involving around 40 hours per week. The daily schedule varies depending on their workplace. Those in private practices often work from 8 am to 5 pm, while those in emergency departments or urgent care clinics may cover overnight shifts, weekends, and holidays. Weekly schedules can include five eight-hour shifts or three 12-hour shifts. Due to patient needs, weekends and overtime might be required. Some medical assistants choose to arrive early or stay late to organize tasks like patient charts, paperwork, and supply restocking.

Work Schedules for Law Firms

Lawyers often surpass a standard 40-hour workweek, particularly in Big Law firms, sometimes reaching 80 hours. These extended hours are impacted by factors like firm size, practice area, and location. The reasons behind these long hours include billable hour expectations, the need to catch up on unfinished work, and a commitment to client service. The focus on client availability, in particular, drives many lawyers to work beyond regular office hours.

Benefits of Different Shift Types

The variety of shift types exists primarily to accommodate the diverse needs of businesses and industries, as well as to provide flexibility for both employers and employees. Different industries and sectors have unique operational requirements and customer demands, which can lead to the development of various shift schedules.

Here are some reasons why there are so many different shift types:

Around the Clock Shifts

Based on: Operational Needs

Some industries need to take operational needs into consideration. Industries such as healthcare, emergency services, and manufacturing need to operate around the clock to ensure continuous service and production. Different shifts allow these industries to maintain operations 24/7.

Restaurant Shifts

Based on: Customer Demand

Businesses that serve customers throughout the day and night, like restaurants, retail stores, and call centers, may require employees on various shifts to accommodate different customer schedules. Otherwise known as demand-based scheduling.

Manufacturing Industry Shifts

Based on: Maximizing productivity and efficiency

In manufacturing and production, continuous or extended operation can lead to higher productivity by utilizing machinery and facilities more effectively.

Flexibile Shifts

Based on: Other employee commitments, part-time work

Offering different shift options can attract a wider range of job applicants and accommodate employees with varying availability, such as students, parents, or individuals with other commitments.

Peak Demand Periods

Common in: hotel industry, hospitality

Some businesses experience peak demand during specific times of the year (e.g., holidays, shopping seasons, or tourist influxes). Temporary shifts can help meet these increased demands.

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Shifts in Different Time Zones

Common with: Global Operations

In organizations with global reach, different shifts can facilitate communication and collaboration across different time zones.

Shorter Shifts

Main consideration: Health and Safety

In jobs where there are health and safety concerns, such as jobs involving hazardous materials or high-risk activities, shorter shifts or specific shift patterns might be implemented to minimize fatigue and ensure employee well-being.

Employee Shift Preferences

Offering various shift options can help employers attract and retain a diverse workforce by accommodating individual preferences and personal obligations.

Healthcare Shifts

Main consideration: Regulatory Requirements

Some industries, like transportation, healthcare, and public safety, may have regulations that dictate specific shift lengths, rest periods, or time-off requirements.

Emergency Coverage

Emergency services, such as law enforcement, firefighting, and medical services, require 24/7 coverage to respond to unpredictable situations.

Shifts at Client Facilities

Main consideration: Maximizing facility use

Facilities such as gyms, recreation centers, and libraries might offer extended hours or varying shifts to provide services to a broader range of people.

Overall, the variety of shift types reflects the dynamic and diverse nature of work and the efforts made by employers to optimize operations, meet customer needs, and accommodate the lifestyles and preferences of their employees.

shift scheduling

How to Have a Healthy Work Shift Schedule

Determining the “healthiest” work shift type can be complex and depends on various factors, including individual preferences, job requirements, and personal circumstances. Different people may thrive under different shift types, and what might be healthy for one person might not work as well for another.

However, there are some general considerations for creating a healthy work shift schedule:

Consistent Schedule: A regular, consistent schedule can be beneficial for maintaining a healthy sleep routine and work-life balance. Consistency allows your body to establish a stable circadian rhythm, which can contribute to better overall health.

Adequate Sleep: Shifts that allow for sufficient and uninterrupted sleep are important for physical and mental well-being. Night shifts and rotating shifts can disrupt sleep patterns and may be associated with increased health risks if not managed properly.

Regular Breaks Between Shifts: Work shifts that include adequate breaks and rest periods are essential for preventing fatigue and promoting mental clarity. Short, frequent breaks can help sustain focus and productivity.

Flexibility: For some individuals, flexible work schedules, such as those with options for remote work or flexible hours, can promote a healthier work-life balance and reduce stress.

Physical Activity: Shifts that allow time for regular physical activity and exercise contribute to better physical health. It’s important to have opportunities to stay active and avoid a sedentary lifestyle.

Social and Family Life: Shifts that align with social and family commitments can support mental well-being and a strong support network.

Meal Timing: Shifts that enable regular and healthy meal times are important for proper nutrition. Night shifts or irregular schedules can disrupt eating patterns, potentially affecting health.

Reduced Stress: A work shift that minimizes stressors, such as long commutes during peak traffic, can contribute to better mental health.

Job Satisfaction: Feeling satisfied and fulfilled in your work can positively impact overall health and well-being. A positive work environment and meaningful tasks can contribute to job satisfaction.

It’s worth noting that some studies have suggested that day shifts or consistent schedules may offer certain health benefits, as they align more closely with natural circadian rhythms and allow for better sleep quality. However, every individual is unique, and some people may adapt well to night shifts or rotating schedules.

Ultimately, the healthiest work shift type is one that allows you to maintain a balanced lifestyle, prioritize sleep and self-care, and effectively manage stress. If you have the flexibility to choose or negotiate your work shift, consider your personal preferences, health needs, and responsibilities outside of work. If you have concerns about the health impact of your current work shift, it’s advisable to consult with a healthcare professional or a specialist in occupational health.

How to Create the Best Shift Schedule for Employees

Creating a good shift schedule for employees involves careful planning, consideration of various factors, and a focus on both operational needs and employee well-being. Here are steps and tips to help you create an effective and balanced shift schedule:

Understand Operational Requirements

Determine the specific operational needs of your business, such as peak customer demand, production schedules, and service requirements.

Gather Employee Input

Seek input from employees about their shift preferences, availability, and any scheduling constraints they may have.

Balance Workload and Skill Levels

Distribute shifts fairly among employees to balance workloads and ensure that the right skill sets are available for each shift.

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Consider Legal and Regulatory Requirements

Be aware of labor laws and regulations related to work hours, breaks, and rest periods. Ensure your schedule complies with these requirements.

Implement Scheduling Techniques

Use scheduling techniques like fixed shifts, rotating shifts, or split shifts based on your operational needs and employee preferences.

Use Scheduling Software

Consider using scheduling software to streamline the process and ensure accuracy. Many tools offer features such as employee availability tracking and automatic shift generation.

Prioritize Employee Well-Being

Aim to minimize consecutive long shifts, night shifts, and quick shift changes to support employee health and well-being.

Provide Adequate Rest Periods

Schedule regular breaks and rest periods to prevent employee fatigue and maintain productivity.

Offer Predictable Schedules

Provide employees with their schedules well in advance to help them plan their personal lives and reduce stress.

Consider Peak Times and Off-Peak Times

Allocate more staff during peak business hours and fewer staff during off-peak times to efficiently manage resources.

Flexibility and Shift Schedule Requests

Allow for a degree of flexibility to accommodate employee requests for time off, swaps, or changes to their schedules.

Address Employee Preferences

Try to accommodate employee preferences when possible, as this can contribute to job satisfaction and morale.

Monitor and Adjust Shifts

Regularly review the effectiveness of the schedule and gather feedback from employees. Make adjustments as needed to improve efficiency and employee satisfaction.

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Communication

Clearly communicate the schedule to employees, and maintain open lines of communication for any scheduling changes or updates.

Plan for Contingencies

Have contingency plans in place for unexpected absences or changes in staffing needs.

Continuous Improvement

Continuously assess the schedule’s impact on both the business and employees and make ongoing improvements.

Remember, creating a shift schedule that meets both business needs and employee well-being requires a balance between operational efficiency and flexibility. Regular communication, transparency, and a willingness to accommodate reasonable requests can contribute to a positive work environment and better employee morale.

Work Schedules for Employees (Template)

Creating employee work schedules isn’t easy. Keeping track of employee availability, PTO requests, compliance and operational needs all need to be taken into consideration. Thanks to apps for work schedules and work schedule software, you can save many hours of manual administrative work each week. But if you aren’t ready to take the leap to using a shift scheduling software like Factorial, then you can create your own work schedule using Excel. But don’t worry, we’ve already created one for you!

Click on the banner to download your shift schedule template.

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Shift Scheduling Software for Shift Planning

Shift scheduling software helps businesses efficiently plan and manage employee work schedules. It automates the process of creating, updating, and communicating work schedules, making it easier for managers and employees to coordinate shifts. One example of shift scheduling software is Factorial. 

Factorial is a comprehensive HR software that provides various tools for managing human resources processes, including shift scheduling. It aims to simplify workforce management and enhance employee engagement.

How to Choose the Right Shift Scheduling Software

Choosing the right shift scheduling software for your organization requires careful consideration of your specific needs, budget, and the features offered by different software solutions.

To choose the right shift scheduling software, start by evaluating your organization’s scheduling needs and constraints. Look for software with essential features such as automated scheduling, mobile access, and customization options, ensuring it aligns with your budget. Check user-friendliness, integration capabilities, and data security measures. Read reviews, consider a trial period, and assess the provider’s reputation. Ultimately, select software that optimizes scheduling efficiency, supports employee well-being, and fits seamlessly into your operational workflow.

For more information, read our article on the Top 9 Best Shift Scheduling Software Options.

How to Schedule Work Shifts

Shift management software serves as a powerful tool designed to streamline the process of tracking employee hours and creating effective work schedules. Just like various other HR tech solutions, this software brings automation to the often laborious aspects of shift management, helping businesses save time and enhance overall efficiency. Unlike the traditional methods that often involve manual calculations using tools like Excel or even relying on pen and paper, shift management software, such as Factorial’s, offers a modern approach that simplifies the entire process.

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Work Shift Scheduling Software Benefits

Here’s how Factorial’s shift management software benefits businesses by streamlining scheduling and time-tracking:

Time Savings

Factorial’s shift management software automates the process of creating and adjusting work schedules. This saves managers valuable time that they would otherwise spend manually updating schedules and making changes.

Efficiency

The software’s intuitive interface allows managers to quickly make scheduling adjustments and additions within seconds. This efficiency translates to smoother operations and fewer errors.

Reduced Errors

With automated scheduling and integrated HR functions, Factorial minimizes the risk of errors in areas like absences, time-off requests, and payroll. This contributes to more accurate employee management and fewer mistakes.

Employee Empowerment

Factorial’s software benefits employees by providing clear visibility into their schedules and offering a convenient way to request time off or shift swaps. This empowerment leads to a more positive work environment and increased employee satisfaction.

More Features

Beyond scheduling, Factorial’s software seamlessly integrates various HR functions, ensuring that different aspects of employee management are synchronized. This holistic approach contributes to better organization and coordination. Factorial’s software is scalable and adaptable, making it suitable for businesses of varying sizes. As your business grows, the software can accommodate changing workforce needs.

By automating critical scheduling and time-tracking processes, businesses can redirect their focus towards more strategic initiatives and tasks that add value to the organization. The automated nature of the software reduces the likelihood of human errors, leading to accurate employee records, schedules, and payroll calculations.

Enhanced Communication

The software’s communication features facilitate smoother interactions between managers and employees, especially when it comes to scheduling changes or time-off requests.

Positive Employee Experience

Employees appreciate the transparency and convenience that Factorial’s software provides, leading to a positive employee experience and improved morale.

Compliance with Shift Regulations

The software’s integration with HR functions helps ensure compliance with labor laws and regulations regarding scheduling, time off, and other related matters.

In summary, using Factorial’s shift management software offers businesses a more efficient, accurate, and organized approach to employee scheduling and time-tracking. By streamlining these processes and empowering employees, Factorial contributes to improved overall operations and a better workplace environment.

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Do you want to try Factorial for free?

Sign up for a 14 day free trial of the software or book a free demo with a Factorial expert and learn all about how using our software can benefit your business!

Did you like this article? Benjamin McBrayer has been a Content Writer for 5 years. He specializes in HR strategy and workplace trends. Check out Factorial's blog for more of his posts on time management in the office, productivity, and HR news.

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